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Customer Service Representative

vor 2 Monaten


Mönchengladbach, Nordrhein-Westfalen, Deutschland IP innovativ Personal GmbH Vollzeit
Job Overview

We are seeking a Customer Service Representative (m/w/d) to join our team at IP innovativ Personal GmbH in Mönchengladbach. As a Call Center Agent, you will be responsible for providing exceptional customer service to our clients.

Key Responsibilities
  • Respond to customer inquiries and provide solutions to their problems
  • Upsell and cross-sell products and services to customers
  • Manage customer relationships and resolve any issues that may arise
  • Process customer transactions and maintain accurate records
Requirements
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet deadlines
  • Basic computer skills and knowledge of Microsoft Office
  • Fluency in German language
What We Offer
  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance