Aktuelle Jobs im Zusammenhang mit Service Manager - Ingolstadt, Bayern - MediaMarktSaturn Retail Group

  • Service Manager

    vor 1 Woche


    Ingolstadt, Bayern, Deutschland MediaMarktSaturn Retail Group Vollzeit

    About the RoleWe are seeking a skilled Service Manager to join our team at MediaMarktSaturn Retail Group. As a key member of our Services & Solutions Team, you will be responsible for developing and managing comprehensive AfterSales & Repairs programs.Your Key ResponsibilitiesDevelop and manage AfterSales & Repairs programs to ensure high-quality service...

  • Service Manager

    vor 2 Monaten


    Ingolstadt, Bayern, Deutschland MediaMarktSaturn Retail Group Vollzeit

    About the RoleWe are seeking a highly skilled Service Manager to join our Services & Solutions Team at MediaMarktSaturn Retail Group. As a key member of our team, you will be responsible for developing and managing comprehensive trade-in programs to drive customer engagement and loyalty.Your Key ResponsibilitiesDevelop and implement trade-in programs that...

  • Service Manager

    vor 2 Monaten


    Ingolstadt, Bayern, Deutschland MediaMarktSaturn Retail Group Vollzeit

    About the RoleWe are seeking a highly skilled Service Manager to join our Services & Solutions Team at MediaMarktSaturn Retail Group. As a key member of our team, you will be responsible for developing and managing comprehensive trade-in programs to drive customer engagement and loyalty.Your Key ResponsibilitiesDevelop and implement trade-in programs that...


  • Ingolstadt, Bayern, Deutschland MediaMarktSaturn Retail Group Vollzeit

    About the RoleWe are seeking a highly skilled Service Delivery Manager to join our team at MediaMarktSaturn Retail Group. As a key member of our Services & Solutions Team, you will be responsible for developing and managing comprehensive AfterSales & Repairs programs that meet the highest quality standards.Your Key ResponsibilitiesDevelop and implement...

  • Senior Manager Services

    vor 2 Monaten


    Ingolstadt, Bayern, Deutschland MediaMarktSaturn Retail Group Vollzeit

    About the RoleThe Senior Manager Services will be responsible for developing and managing comprehensive trade-in programs to drive customer engagement and loyalty. This includes collaborating with marketing, sales, and logistics teams to streamline trade-in processes, monitoring market trends and competitor activities to continuously improve trade-in...

  • Senior Manager Services

    vor 2 Monaten


    Ingolstadt, Bayern, Deutschland MediaMarktSaturn Retail Group Vollzeit

    About the RoleThe Senior Manager Services will be responsible for developing and managing comprehensive trade-in programs to drive customer engagement and loyalty. This includes collaborating with marketing, sales, and logistics teams to streamline trade-in processes, monitoring market trends and competitor activities to continuously improve trade-in...

  • Service Manager

    vor 3 Wochen


    Ingolstadt, Bayern, Deutschland MediaMarktSaturn Retail Group Vollzeit

    About the RoleWe are seeking a highly skilled Service Manager to join our Services & Solutions Team at MediaMarktSaturn Retail Group. As a key member of our team, you will be responsible for developing and managing comprehensive trade-in programs to drive customer engagement and loyalty.Your Key ResponsibilitiesDevelop and implement trade-in programs that...

  • Service Manager

    vor 3 Wochen


    Ingolstadt, Bayern, Deutschland MediaMarktSaturn Retail Group Vollzeit

    About the RoleWe are seeking a highly skilled Service Manager to join our Services & Solutions Team at MediaMarktSaturn Retail Group. As a key member of our team, you will be responsible for developing and managing comprehensive trade-in programs to drive customer engagement and loyalty.Your Key ResponsibilitiesDevelop and implement trade-in programs that...

  • Service Manager

    vor 1 Monat


    Ingolstadt, Bayern, Deutschland MediaMarktSaturn Retail Group Vollzeit

    About the RoleWe are seeking a highly skilled Service Manager to join our Services & Solutions Team at MediaMarktSaturn Retail Group. As a key member of our team, you will be responsible for developing and managing comprehensive trade-in programs to drive customer engagement and loyalty.Your Key ResponsibilitiesDevelop and implement trade-in programs that...

  • Service Manager

    vor 1 Monat


    Ingolstadt, Bayern, Deutschland MediaMarktSaturn Retail Group Vollzeit

    About the RoleWe are seeking a highly skilled Service Manager to join our Services & Solutions Team at MediaMarktSaturn Retail Group. As a key member of our team, you will be responsible for developing and managing comprehensive trade-in programs to drive customer engagement and loyalty.Your Key ResponsibilitiesDevelop and implement trade-in programs that...


  • Ingolstadt, Bayern, Deutschland MediaMarktSaturn Retail Group Vollzeit

    About the RoleThe Service Portfolio Manager will be responsible for developing and managing comprehensive trade-in programs to drive customer engagement and loyalty. This includes collaborating with marketing, sales, and logistics teams to streamline trade-in processes and monitor market trends and competitor activities to continuously improve trade-in...

  • Service Manager

    vor 2 Wochen


    Ingolstadt, Bayern, Deutschland MediaMarktSaturn Retail Group Vollzeit

    About the RoleThe Services & Solutions Team at MediaMarktSaturn Retail Group is seeking a highly skilled and experienced professional to lead the development and implementation of trade-in programs, device as a service solutions, and green energy strategies.Your TasksDevelop and manage comprehensive trade-in programs to drive customer engagement and...

  • Service Manager

    vor 2 Wochen


    Ingolstadt, Bayern, Deutschland MediaMarktSaturn Retail Group Vollzeit

    About the RoleWe are seeking a highly skilled Service Manager to lead our Aftersales & Repairs programs. As a key member of our Services & Solutions Team, you will be responsible for developing and managing comprehensive programs that meet the needs of our customers.Your Key ResponsibilitiesDevelop and manage Aftersales & Repairs programs that meet customer...

  • Service Manager

    vor 4 Wochen


    Ingolstadt, Bayern, Deutschland MediaMarktSaturn Retail Group Vollzeit

    AufgabenDevelop and manage comprehensive AfterSales & Repairs programs to ensure customer satisfaction and loyalty.Drive strategy in line with market conditions, sustainability, and innovation to stay ahead of the competition.Collaborate with MMSRG countries and external partners to leverage best practices and expertise.Negotiate with manufacturers and...

  • Service Manager

    vor 4 Wochen


    Ingolstadt, Bayern, Deutschland MediaMarktSaturn Retail Group Vollzeit

    AufgabenDevelop and manage comprehensive AfterSales & Repairs programs to ensure customer satisfaction and loyalty.Drive strategy in line with market conditions, sustainability, and innovation to stay ahead of the competition.Collaborate with MMSRG countries and external partners to leverage best practices and expertise.Negotiate with manufacturers and...

  • Service Manager

    vor 1 Monat


    Ingolstadt, Bayern, Deutschland MediaMarktSaturn Retail Group Vollzeit

    AufgabenDevelop and manage comprehensive AfterSales & Repairs programs to ensure customer satisfaction and loyalty.Drive strategy in line with market conditions, sustainability, and innovation to stay ahead of the competition.Collaborate with MMSRG countries and external partners to leverage best practices and expertise.Negotiate with manufacturers and...

  • Service Manager

    vor 1 Monat


    Ingolstadt, Bayern, Deutschland MediaMarktSaturn Retail Group Vollzeit

    AufgabenDevelop and manage comprehensive AfterSales & Repairs programs to ensure customer satisfaction and loyalty.Drive strategy in line with market conditions, sustainability, and innovation to stay ahead of the competition.Collaborate with MMSRG countries and external partners to leverage best practices and expertise.Negotiate with manufacturers and...

  • Service Manager

    vor 2 Wochen


    Ingolstadt, Bayern, Deutschland MediaMarktSaturn Retail Group Vollzeit

    AufgabenEntwickeln und verwalten Sie umfassende AfterSales- und ReparaturprogrammeStrategie in Einklang mit Marktbedingungen, Nachhaltigkeit und Innovation entwickelnMit MMSRG-Ländern und externen Partnern zusammenarbeitenNegozieren Sie mit Herstellern/ Lieferanten, um die Kundenfreundlichkeit und die kommerziellen Bedingungen für AfterSales zu...


  • Ingolstadt, Bayern, Deutschland Bicester Village Vollzeit

    Job Summary:The Operations & Services Coordinator will play a key role in supporting the operations team and delivering the department strategy and business goals. This role will be responsible for maintaining the highest standards across various department disciplines, including soft and hard services. The successful candidate will provide supervision to...


  • Ingolstadt, Bayern, Deutschland Bicester Village Vollzeit

    Job Summary:The Operations & Services Coordinator will play a key role in supporting the operations team and delivering the department strategy and business goals. This role will be responsible for maintaining the highest standards across various department disciplines, including soft and hard services. The successful candidate will provide supervision to...

Service Manager

vor 2 Monaten


Ingolstadt, Bayern, Deutschland MediaMarktSaturn Retail Group Vollzeit

About the Role

The Service Manager will be responsible for developing and managing comprehensive aftersales and repair programs for MediaMarktSaturn Retail Group. This includes performing market analysis, developing strategies for sustainability and innovation, and collaborating with international partners.

Key Responsibilities

  • Develop and manage aftersales and repair programs to meet customer needs and improve commercial conditions
  • Perform market analysis and develop strategies for sustainability and innovation
  • Collaborate with international partners to improve customer experience and commercial conditions
  • Run negotiations with manufacturers and suppliers to improve customer experience and commercial conditions
  • Process and manage customer journeys
  • Run and support strategic projects independently
  • Advise and support associated companies in operational issues related to aftersales service
  • Have a general understanding of IT processes

About You

The ideal candidate will have several years of professional experience in retail, preferably with an industrial partner or workshop provider. They should have experience with project management methods and strong communication and negotiation skills. They should also have a high team spirit, motivation, and change drive, and be able to think in systems and feel comfortable in complex, dynamic environments.

Requirements

  • Several years of professional experience in retail, preferably with an industrial partner or workshop provider
  • Experience with project management methods
  • Strong communication and negotiation skills
  • High team spirit, motivation, and change drive
  • Ability to think in systems and feel comfortable in complex, dynamic environments
  • Strategist with knowledge of core strategy concepts
  • 1-2 years of experience in strategy, VC, consulting, or entrepreneurship
  • Business case experience is a plus
  • Studied economics, business, strategy, management, or entrepreneurship
  • English C1
  • Industry expertise in service/platform industries is a plus

About Us

MediaMarktSaturn Retail Group is a leading retailer in the European market, offering a wide range of products and services to customers. The Services & Solutions Team is responsible for managing the portfolio of service products sold in all of MediaMarktSaturn retail channels and country portfolio. We lead the way in designing and selling solutions that allow customers to make the most out of their technology.

Additional Benefits

As a Service Manager at MediaMarktSaturn Retail Group, you will have the opportunity to work with a dynamic team and contribute to the growth and expansion of the aftersales and repair area on a global level.