Guest Services Associate
Vor 5 Tagen
We are seeking a dedicated individual to join our team and deliver outstanding service to our guests in the vibrant atmosphere of Regensburg's historic district. If you have a passion for the hospitality industry and thrive in a lively setting, this role may be ideal for you.
Key Responsibilities:- Greet and send off guests with sincerity and professionalism
- Manage check-in and check-out processes, as well as reservations
- Assist guests with questions and provide concierge support
- Serve as a primary contact for guest requirements
- Proven ability to work autonomously and efficiently
- Excellent communication skills in both German and English
- Personable and approachable demeanor with a strong emphasis on customer satisfaction
- Professional appearance and conduct
- Confidentiality and proficiency in Microsoft Office applications
- Supportive team atmosphere
- Stable employment with full-time opportunities
- Respectful and encouraging workplace culture
- No split shifts required
- Attractive compensation package with extra pay for evenings, weekends, and holidays
- Accessible location with public transport options
If you are interested in being a part of our team, we encourage you to submit your application.
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Guest Services Representative
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Guest Services Specialist
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