Guest Services Representative

vor 2 Monaten

Regensburg, Bayern, Deutschland Altstadthotel Arch Regensburg Vollzeit

We are seeking a highly motivated and organized individual to join our team as a Front Desk Associate at the Altstadthotel Arch Regensburg. As a key member of our front office team, you will be responsible for providing exceptional guest service and ensuring a seamless check-in and check-out experience for our guests.

Key Responsibilities:

  • Welcoming and assisting guests with a warm and friendly demeanor
  • Processing check-ins and check-outs efficiently and accurately
  • Handling guest inquiries and resolving any issues in a timely and professional manner
  • Managing room bookings and reservations
  • Providing information and recommendations on local attractions and services

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Strong organizational and time management skills
  • Proficiency in Microsoft Office and other hotel software systems
  • Discretion and confidentiality when handling guest information

What We Offer:

  • A dynamic and supportive work environment
  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A fun and engaging work culture

We are committed to providing exceptional service to our guests and are looking for someone who shares our passion for hospitality. If you are a motivated and customer-focused individual who is looking for a new challenge, we encourage you to apply for this exciting opportunity.

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