Hotel Receptionist

We are seeking a highly motivated and organized individual to join our team as a Front Desk Associate at the Altstadthotel Arch Regensburg. As a key member of our front office team, you will be responsible for providing exceptional guest service and ensuring a seamless check-in and check-out experience for our guests.

Key Responsibilities:

• Welcoming and assisting guests with a warm and friendly demeanor
• Processing check-ins and check-outs efficiently and accurately
• Handling guest inquiries and resolving any issues in a timely and professional manner
• Managing room bookings and reservations
• Providing information and recommendations on local attractions and services

Requirements:

• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Strong organizational and time management skills
• Proficiency in Microsoft Office and other hotel software systems
• Discretion and confidentiality when handling guest information

What We Offer:

• A dynamic and supportive work environment
• A competitive salary and benefits package
• Opportunities for professional growth and development
• A fun and rewarding work experience in a unique and historic hotel setting