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Customer Service Representative

vor 2 Monaten

Hamburg, Hamburg, Deutschland Radisson Blu Hotel - Hamburg Airport Vollzeit

About Us

The Radisson Blu Hotel, Hamburg Airport is a leading hospitality company with a global presence. We are committed to delivering exceptional guest experiences and creating memorable moments for our customers.

Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Food and Beverage team, you will be responsible for providing exceptional service to our guests and supporting our hotel operations.

Key Responsibilities

  • Provide exceptional customer service to guests in a fast-paced and dynamic environment
  • Support the Food and Beverage team in the preparation and serving of food and beverages
  • Assist with daily hotel operations, including front desk, housekeeping, and maintenance
  • Collaborate with colleagues to ensure seamless service delivery and high guest satisfaction
  • Participate in ongoing training and development to enhance skills and knowledge

Requirements

  • Previous experience in a customer-facing role, preferably in the hospitality industry
  • Excellent communication and interpersonal skills
  • Ability to work in a team environment and adapt to changing situations
  • Basic knowledge of IT systems and software
  • Flexibility to work a variety of shifts, including evenings and weekends

Benefits

  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • Free meals and uniforms
  • Discounts on hotel stays and services
  • A dynamic and supportive work environment