Account Manager

• Conduct in-depth customer research and identify potential opportunities
• Prepare and present tailored offers
• Develop new client relationships in collaboration with regional offices
• Coordinate customized solutions with relevant operational teams to ensure seamless service delivery
• Oversee after-sales processes and manage escalations effectively
• Compile market insights and competitive analyses
• Document and maintain customer interactions within a CRM platform
• Deliver regular performance reports to management

• Completed commercial training or a degree in logistics management or a related field
• At least 3 years of experience in sales, ideally within the service industry
• Experience in logistics and networking; familiarity with the courier-express-parcel sector is a plus
• Strong business acumen and strategic mindset
• Proactive and solution-focused work style
• Excellent negotiation capabilities
• Experience in project management is advantageous
• Proficient in MS Office applications (Word, Outlook, Excel)
• Willingness to travel as required

• Flexible working arrangements
• Company-provided vehicle
• Contributions to retirement plans and savings benefits
• High degree of autonomy and varied opportunities
• Engaging role in a dynamic market

GEL Express Logistik GmbH specializes in express freight solutions for the nationwide delivery of bulky, heavy, delicate, and time-sensitive items. We offer value-added services for both private (B2C) and commercial (B2B) clients, acting as a key partner in e-commerce, trade, and manufacturing sectors.

Since our inception in 1993, GEL has developed a hybrid nationwide network. Through strategic partnerships, we also provide extensive transport solutions across Europe.