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Multilingual Medical Information Specialist

vor 2 Monaten


Berlin, Berlin, Deutschland ProPharma Group Vollzeit
About ProPharma Group

ProPharma Group is a leading provider of medical information services to the pharmaceutical industry. With a strong focus on quality and customer satisfaction, we have established ourselves as a trusted partner for companies of all sizes.

Job Summary

We are seeking a highly skilled Multilingual Medical Information Specialist to join our team. As a Medical Information Specialist, you will be responsible for providing accurate and timely medical information to healthcare professionals and patients via phone and email. You will work closely with our clients to understand their needs and provide tailored solutions to meet their requirements.

Key Responsibilities
  • Provide medical information to healthcare professionals and patients via phone and email
  • Work closely with clients to understand their needs and provide tailored solutions
  • Recognize and report adverse events and defective product reports in compliance with agreed SOPs and WPs
  • Translate English documents into the target language or vice versa, and deliver translated responses
  • Use existing standard responses to prepare medical information correspondence or request the generation of medical information correspondence
  • Log all enquiries in an accurate and comprehensive manner
  • Manage confidential information in line with Data Privacy regulations
  • Maintain awareness of and ensure compliance with legal requirements and professional guidelines associated with the provision of medical information
Requirements
  • Completed Pharmacy or life science degree
  • Mother tongue/C1 level in target language and fluency in English
  • Strong translation skills
  • Excellent phone manner
  • Ability to manage a busy workload and prioritize
  • Attention to detail
  • Ability to work unsupervised
About You

We are looking for a highly motivated and organized individual who is passionate about the pharmaceutical industry. You will have a strong understanding of medical terminology and be able to communicate complex information in a clear and concise manner. You will also have excellent language skills and be able to translate documents into the target language.

What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. You will work in a dynamic and supportive team environment, with a strong focus on quality and customer satisfaction.