Commercetools Digital Learning Manager
Vor 6 Tagen
As a Digital Learning Team Lead at commercetools, you will be responsible for leading our digital product learning offerings for customers and partners. You will manage a team of content creators and drive the curriculum roadmap to ensure that our customers and partners have access to high-quality, relevant learning offerings.
Key Responsibilities- Build and lead a motivated and productive digital learning content creation team in global locations.
- Develop and implement a comprehensive curriculum roadmap that aligns with our company's goals and objectives.
- Collaborate with cross-functional teams to ensure that our learning offerings are integrated with our documentation content, instructor-led training offerings, and certification program.
- Motivate and source content and best practice contributions from expert teams across the company.
- Evaluate and drive the use of AI to improve content creation and quality of the learning offering.
- Define, maintain, and establish the structure and methodology of our customer and partner-facing product learning offerings.
- Continuously update and refine the curriculum development roadmap.
- Contribute to content creation both in strategic and hands-on fashion and ensure quality assurance.
- Excellent written and verbal English language skills.
- 5+ years of relevant professional experience.
- Strong interest and expertise in learning methodologies, digital learning delivery, curriculum design, and instructional design.
- Experience leading a team as a line manager or successfully holding senior roles with high cross-functional coordination requirements, such as product/project/program management.
- Professional experience in providing digital learning offerings or strong ecommerce technology experience in a product knowledge transfer role.
- Understanding of the audience: professional software engineers and digital commerce solution specialists.
- A clear vision of the future of digital learning offerings in our field.
- Hands-on experience in applying AI in the education field.
- Hands-on experience with learning management systems or practical experience managing large public content websites.
We are a company that values diversity, equality, and inclusion. We believe that a diverse workplace is a stronger workplace, and we are committed to creating an environment where everyone feels welcome and valued. We are proud to be an equal opportunity workplace and consider qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.
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