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Digital Learning Team Lead

vor 2 Monaten


Berlin, Berlin, Deutschland commercetools Vollzeit

About the Opportunity:

You will lead commercetools' digital product learning offerings for customers and partners, managing a team of content creators and driving the curriculum roadmap.

Your Key Responsibilities:

  • Build and lead a motivated and productive digital learning content creation team in global locations.
  • Develop and implement a comprehensive digital learning strategy to increase learner engagement and success.
  • Ensure that the team has a well-defined and executable new learning content development plan that is synchronized with documentation content, instructor-led training offerings, and the certification program.
  • Motivate and source content and best practice contributions from expert teams across the company.
  • Evaluate and drive AI usage to improve content creation and quality of the learning offering.
  • Define, maintain, and establish the structure and methodology of our customer and partner-facing product learning offerings.
  • Continuously update and refine the curriculum development roadmap.
  • Contribute to content creation both in strategic and hands-on fashion and ensure quality assurance.

Requirements:

  • Excellent written and verbal English language skills.
  • 5+ years of relevant professional experience.
  • Strong interest and expertise in learning methodologies, digital learning delivery, curriculum design, and instructional design.
  • Experience leading a team as a line manager or successfully holding senior roles with high cross-functional coordination requirements, such as product/project/program management.
  • Professional experience in providing digital learning offerings or strong ecommerce technology experience in a product knowledge transfer role.
  • Understanding of the audience: professional software engineers and digital commerce solution specialists.
  • A clear vision of the future of digital learning offerings in our field.

Nice to Have:

  • Hands-on experience in applying AI in the education field.
  • Hands-on experience with learning management systems or practical experience managing large public content websites.

About Our Offer:

  • Competitive Compensation Package: Generous compensation structure consisting of salary, a competitive stock option package, and various benefits and perks.
  • Workation: Work up to 60 days per year in a country different from your home country.
  • Learning & Development Budget.
  • Academy: Regular training sessions, access to Coursera and Babbel training courses.
  • Our Benefits: Check them out by office.
  • Flexibility: Morning person or night owl? We believe in outcome and motivated employees.
  • Mindset & Growth: A diverse workplace with an open, international culture, and learning environment.