Aerospace Customer Support Specialist

vor 2 Wochen


Nürnberg, Bayern, Deutschland CBTALENTS Vollzeit
Job Title: German Speaking Airline Support Agent

Location: On-site

Employment type: Full-time

Language Requirements: German C2 and English B2

Job Summary:

We are looking for enthusiastic German Speaking Airline Support Agents to assist customers with queries about various airline services.

Key Responsibilities:
  • Assist customers with a wide range of airline-related queries.
  • Provide solutions and support over multiple communication channels.
  • Ensure high levels of customer satisfaction and professionalism.
Requirements:
  • Native-level fluency in German and proficiency in English.
  • Strong communication, writing, and listening skills.
  • Previous customer care experience is essential.
  • Computer literacy; possession of an ECDL certificate is preferred.
  • Flexibility to work on a rotating schedule, Monday to Sunday.
Why You'll Love Working Here:
  • Comprehensive training provided.
  • Health insurance after six months.
  • Career progression and development opportunities.
  • Gym packages, mobile schemes, and staff discounts.
  • Monthly events, free on-site parking, and access to an in-house canteen.
  • KPI bonus of up to €2,500 annually, based on performance.
  • Language allowance of €3,000 annually for German speakers.

This is a great opportunity to be part of a dynamic team and grow your career in a stable, full-time role with excellent benefits.



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