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Koordinator Client Delivery

vor 2 Monaten


Hamburg, Hamburg, Deutschland Allgeier IT GmbH Vollzeit
Beschreibung der Position

Wir suchen einen erfahrenen Koordinator für Client Delivery, der sich auf die Schnittstelle zwischen Kunden, Produkt und Projektmanagement spezialisiert hat. Der Kandidat wird Rolloutmanagement innerhalb von IT-Migrationsprojekten durchführen, Stakeholder-Management auf Abteilungsleiterebene durchführen und komplexe Anforderungsmanagement durchführen.

Verantwortlichkeiten
  • Schnittstellenfunktion zwischen Kunde, Produkt, Projektmanagement und relevanten Fachbereichen
  • Rolloutmanagement innerhalb von IT-Migrationsprojekten inkl. Austausch u. a. von mobilen Endgeräten / Dsmart-Desk Clients
  • Stakeholder-Management auf Abteilungsleiterebene sowie Koordination externer Dienstleister
  • Komplexes Anforderungsmanagement mit Hilfe einer professionellen DELTA Analyse und nachhaltiges Controlling der Pakete
  • Bereitstellung von zielgruppengerechten Entscheidungsvorlagen
  • Analyse und Optimierung bestehender Prozesse inkl. Entwickeln und Implementieren neuer Prozesse
Anforderungen
  • Abgeschlossene IT-Ausbildung oder vergleichbare Berufserfahrung im beschriebenen Aufgabenfeld
  • Mehrjährige Berufserfahrung in der IT-Projektkoordination, idealerweise in der Planung und Umsetzung von IT-Rollouts und Migrationsprojekten
  • Fundierte Kenntnisse in IT-Infrastrukturen, insbesondere im Bereich Client-, Mobile Device Management und Dsmart-Desk-Clients
  • Erfahrung im Anforderungsmanagement, der Erstellung von Entscheidungsvorlagen und der Durchführung von Analysen zur Prozessoptimierung
  • Hohe Problemlösungs- und Entscheidungskompetenz, insbesondere im Umgang mit Eskalationen und der Koordination externer Dienstleister
  • Fließende Deutschkenntnisse in Wort und Schrift
Benefits
  • Mobiles Arbeiten: Je nach Projekt ist mobiles Arbeiten nach Absprache bei uns möglich.
  • Familienfreundlichkeit: Wir stocken Dein Gehalt bei Erkrankung Deines Kindes auf 100% auf. Außerdem gibt es die Möglichkeit individuell einen Zuschuss zur Kinderbetreuung zu vereinbaren.
  • Urlaubstage: 30 Urlaubstage sind für uns selbstverständlich.
  • Jobticket: Damit Du unsere Standorte gut erreichen kannst, unterstützen wir Dich auch mit einem Zuschuss zum Deutschlandticket.
  • Kultur: Wir leben die Duz-Kultur, haben kurze Kommunikationswege und helfen Dir bei Fragen gerne abteilungsübergreifend weiter.
  • MA werben MA: Du kennst jemanden, der in Deinem Freundes- oder Familienkreis auf Jobsuche ist? Deine Empfehlung wird auf jeden Fall entlohnt.
  • Noch mehr Benefits: Möglichkeit der betrieblichen Altersvorsorge innerhalb unseres attraktiven Gruppenvertrages mit einem Arbeitgeberzuschuss i.H.v. 20%, Mitarbeiterrabatte, Geschenke zu persönlichen Anlässen.