Bike Program Manager for Marella Cruises

vor 4 Wochen


Hannover, Niedersachsen, Deutschland TUI Vollzeit

About the Role


We are seeking a highly skilled Bike Program Manager to join our Destination Services team on Marella Cruises. As a Bike Program Manager, you will be responsible for providing and promoting a mountain bike program that caters to all customers and incorporates a wide variety of guided rides.



  • Develop and lead exciting guided routes, and compile route cards to assist in the creation of online sales content.
  • Present a professional appearance and attitude at all times, and maintain an excellent standard of customer service, anticipating and exceeding customer needs.
  • Set up, pack up, and provide assistance to all customers using the bikes each day to ensure they have a memorable experience.
  • Deliver safety briefings and welcome speeches to guests, leading and coordinating the bike tour.
  • Support other activities within the Destination Services and the wider ship team to provide a seamless service.
  • Carry out all maintenance required to keep the bike fleet fully operational, including repairs and security of all Marella Cruises equipment.
  • Ensure bike supplies are well stocked and place orders as required.
  • Ensure instruction and health and safety are to the highest standard, and take ownership of risk assessments.

About You



  • You will have a customer-centric approach, creating a positive consumer experience.
  • Ability to design and lead fun, safe, varied, and informative bike rides.
  • Knowledge of mountain bike maintenance and repair, as well as emergency first aid procedures, and a valid first aid certificate.
  • Ability to thrive within a team environment, build effective relationships, and support the Destination Services team.
  • Resilient and flexible approach, and ability to respond to customer and company needs.
  • Full Covid-19 vaccination is required to work on any vessel, and you must be fluent in English.

About Our Offer



  • 4-6 month contract via Crews' People International.
  • The contract start date is July 2024 onwards.
  • Competitive Salary.
  • Training, travel expenses, and uniform are provided.
  • Accommodation and food are included.
  • Offer subject to Medical examination.

TUI is a leading tourism business with a vision to make travel experiences special. We never stop looking ahead, seeking new ways to delight our customers and grow our business. We recognize the power of digital and the massive contribution this brings to creating a unique and differentiated customer experience.


We love to see your uniqueness shine through and inspire the future of travel. If you would like to read more about what Diversity & Inclusion means to us, simply visit our website.


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