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About Dello GmbH
Dello GmbH is a leading provider of automotive services, offering a wide range of solutions to meet the needs of our customers. As a Serviceberater (all genders) at Dello GmbH, you will play a critical role in delivering exceptional customer experiences and driving business growth.
Key Responsibilities
- Provide qualified and specialized customer service to meet the needs of our customers, including sales and after-sales support.
- Identify and capitalize on sales opportunities to increase revenue and customer satisfaction.
- Manage and maintain accurate records of customer interactions, including sales, service, and warranty information.
- Collaborate with internal teams to ensure seamless customer experiences and resolve any issues that may arise.
- Stay up-to-date with industry trends, products, and services to provide expert advice and recommendations to customers.
Requirements
- A successful completion of a technical education with relevant manufacturer training.
- Previous experience in an automotive dealership, particularly in the aftersales department.
- Excellent communication and interpersonal skills, with the ability to work effectively with customers and internal teams.
- Strong analytical and problem-solving skills, with the ability to think critically and make sound decisions.
- Proficiency in Microsoft Office applications, including Excel, Word, and Outlook.
What We Offer
- A secure and long-term employment opportunity in a growing company.
- A family-friendly work environment with a strong focus on employee well-being.
- A well-developed network of dealerships and service centers.
- Opportunities for professional development and growth within the company.
