International Operations Assistant

vor 1 Woche


Augsburg, Bayern, Deutschland Indie Campers Vollzeit

The Role

We are seeking a university student to join our team as an International Operations Intern. As a representative of Indie Campers, you will provide world-class customer service to our guests, ensuring a seamless experience during their road trips.

The Indie Commitment

  • As a paid internship, you will receive a competitive stipend, dependent on location and region (accommodation not included);
  • Continuous training and coaching to develop relevant skills, including guest relations, customer service, problem-solving, and communication;
  • International opportunities and a real chance of integration in Indie Campers after the internship, either in Field Operations or in a HQ role.

Requirements

  • You are a student in Hospitality, Tourism, International Studies, Business Administration, or a related field, looking for an internship (mandatory to be enrolled in a university);
  • You are fluent in English, have a work permit, and a valid driver's license (mandatory);
  • You are available for a full-time (40 hours) or part-time (30h or more) internship;
  • You like international environments and meeting new cultures;
  • You have a natural talent for connecting with people and a strong customer service orientation;
  • You're a problem solver who thrives on creating solutions and is not afraid to get your hands dirty.

Responsibilities

  • Client relationship management: handle incoming reservations, register guests, process payments, explain vehicle functionalities, and take care of check-ins and check-outs;
  • Operations management: align reservations with available campervans, prepare campervans;
  • Quality Control: maintain campervans in top condition and monitor maintenance and repairing needs;
  • Stock management: monitor stock, restock, and process payments;
  • On-trip Assistance: handle clients' needs and troubleshoot emergencies.

Internship Options

  • Minimum of 3 months and up to 12 months internship in flexible periods according to students' availability.


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