International Operations Assistant

vor 1 Monat

Augsburg, Bayern, Deutschland Indie Campers Vollzeit

The Role

We are seeking a highly motivated and organized individual to join our team as an International Operations Intern at Indie Campers. As a representative of our brand, you will be responsible for providing world-class customer service to our guests, ensuring a seamless experience from start to finish.

The Indie Commitment

  • We offer paid internships, with the amount dependent on location, country, and region (accommodation not included);
  • Continuous training and coaching to develop relevant skills, including guest relations, customer service, problem-solving, communication, team spirit, organization, time management, work under pressure, fleet management, supplies management, and logistics;
  • International opportunities and a real chance of integration in Indie Campers after the internship, either in Field Operations or in a HQ role, in Lisbon or Los Angeles.

Who Are We Looking For?

  • You are a student in Hospitality, Tourism, International Studies, Business Administration, or a related field looking for an internship (mandatory to be enrolled in a university);
  • You are fluent in English, have a work permit, and a valid driver's license (mandatory);
  • You are available for a full-time (40 hours) or part-time (30h or more) internship;
  • You like international environments and meeting new cultures;
  • You have a natural talent for connecting with people and a strong customer service orientation;
  • You're a problem solver who thrives on creating solutions and is not afraid to get your hands dirty.

What Will You Work On?

  • Client relationship management: handle incoming reservations, register guests, process payments, explain vehicle functionalities, and take care of check-ins and check-outs;
  • Operations management: align reservations with available campervans, prepare campervans;
  • Quality Control: maintain campervans in top condition and monitor maintenance and repairing needs;
  • Stock management: monitor stock, restock, and process payments;
  • On-trip Assistance: handle clients' needs and troubleshooting emergencies.

Internship Options:

  • Minimum of 3 months and up to 12 months internship in flexible periods according to students' availability.

Apply now to join our team and take the first step in your career with Indie Campers

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