Tech Support Specialist for Aviation Operations

vor 2 Wochen


Daleiden, Deutschland lux-Airport Vollzeit

We are currently seeking a highly skilled IT Service Desk agent to join our team at lux-Airport in Luxembourg. This is an exciting opportunity to work in the field of aviation, where technology and innovation drive our operations.

Key Responsibilities:
  • Implement, maintain, and troubleshoot computer systems to ensure seamless airport operations
  • Provide exceptional support to users, addressing their requests and concerns through the ticketing system
  • Perform inventory management, equipment distribution, and research to resolve technical issues
  • Foster strong relationships with external customers, responding promptly to incidents and queries

In addition to these responsibilities, you will have the opportunity to participate in various IT projects, contribute to the development of technical procedures, and assist in the onboarding process for new employees.

Requirements:
  • A degree in Computer Science or a related field (or equivalent experience)
  • At least two years of experience in a similar role, with a proven track record of delivering high-quality service
  • Excellent communication and interpersonal skills, with the ability to work effectively in a team environment
  • Mastery of Microsoft Office suite and proficiency in French and English (C1 and B2 levels, respectively)
  • A valid driving license (B category)

We offer a competitive salary package, including a base salary of €45,000 per annum, plus fringe benefits and opportunities for professional growth and development in a dynamic and innovative company.

This role involves working on a shift basis, which requires flexibility and adaptability. If you are a motivated and organized individual with a passion for technology and aviation, we encourage you to apply for this exciting opportunity.



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