IT Service Desk agent

vor 1 Woche

Daleiden, Deutschland lux-Airport Vollzeit
Your next professional destination: lux-Airport - Findel - Luxembourg

Do you know the airport as a passenger?

How about working there?


The Société de l'Aéroport de Luxembourg (lux-Airport) is the aerodrome operator responsible for the operation of the airport infrastructure. Our platform provides, among other things, direct flight services to more than 100 destinations via 16 airlines.


We have more than 350 employees, with different backgrounds and 19 nationalities.


Together we work daily to ensure the efficient operation of the airport and to provide a quality service to our passengers.

Thanks to everyone's commitment, we live up to our motto of being the best-in-class airport. Our reputation is also reflected in a few key figures: by the end of 2022, for example, we reached 4.05 million passengers and 975,000 tonnes of cargo.


In order to continue to meet our commitments and to develop other projects, we are currently recruiting : an IT Service Desk agent.


++++


Our job opportunity

Your responsibilities

  • Implementing, maintaining and troubleshooting computer systems
  • Receiving the requests, creating the tickets and addressing users requests via the ticketing system
  • Carrying out inventories
  • Providing equipment to users
  • Researching solutions
  • Following up with external customers
  • Responding to requests in case of operational or technical incidents
  • Participating in different IT projects (system, network or applications)
  • Writing technical procedures
  • Participating in the integration of new employees

------


The required profile

 

Studies / training

Full cycle of higher education studies or equivalent (bac+2)


--


Experience

Successful experience of a minimum of two years


--


Skills and knowledge required


*IT Tools

Mandatory:

Microsoft Office suite


*Languages

Mandatory:

  • French: fluent spoken and written (C1 minimum)
  • English: operational level in the business (B2 minimum)

*Know-how and interpersonal skills specific to the job

  • Priority management
  • Excellent organizational skills
  • Analytical skills
  • Good interpersonal skills
  • Teamwork and collaboration

*Other

  • Valid driving license B

*Important note on working hours - please apply with full knowledge of the facts

Please note that this position is organized on a shift basis.

Given the restrictive nature of this type of work schedule, we invite you to carefully consider the compatibility of these hours with your private life before applying.


++++

 

Our offer
  • A compensation based on a salary scale, plus fringe benefits
  • A chance to work for an internationally-known and fast-growing Luxembourgish company
  • A professional opportunity in the field of aviation, a high-tech sector.

 

++++


Note regarding the recruitment process

  • The whole application process is managed by Skeeled.
  • Our recruitment team will contact you in case your profile matches to our needs.

Thank you in advance for your understanding.

  • Tech Support Specialist for Aviation Operations

    vor 2 Wochen

    Daleiden, Deutschland lux-Airport Vollzeit

    We are currently seeking a highly skilled IT Service Desk agent to join our team at lux-Airport in Luxembourg. This is an exciting opportunity to work in the field of aviation, where technology and innovation drive our operations.Key Responsibilities:Implement, maintain, and troubleshoot computer systems to ensure seamless airport operationsProvide...

  • Domiciliation Agent Intern

    vor 1 Woche

    Daleiden, Deutschland UBS Luxembourg Vollzeit

    Domiciliation Agent Intern307130BRYour roleAre you a motivated self-starter? Do you want to learn more about investment fund business and regulations?We’re looking for a motivated and dedicated trainee who can assist the team in:• coordinating service provider relationships and internal cooperation needs• ensuring and maintaining archive of legal...

  • IT-Notfallmanagement (ITSCM) (m|w|d)

    vor 6 Monaten

    Daleiden, Deutschland DZ PRIVATBANK Vollzeit

    DZ PRIVATBANK S.A.Im herausfordernden regulatorischen Umfeld und stetig weiterentwickelnden System-Infrastrukturen bieten wir Ihnen ein interessantes, abwechslungsreiches und zukunftsorientiertes Arbeitsumfeld in kollegialer Atmosphäre. Ihr zukünftiges Aufgabenportfolio: Entwicklung, Implementierung und Aktualisierung von Business Continuity Management...

  • IT Project Lead for Strategic Initiatives

    vor 2 Wochen

    Daleiden, Deutschland Arendt & Medernach Vollzeit

    Arendt & Medernach is a leading business law firm in Luxembourg with over 800 professionals. As an international team of experts, we represent clients in all areas of Luxembourg business law from our main office and representative offices worldwide.We differentiate ourselves through end-to-end specialist advice covering legal, regulatory, taxation, and...

  • Consolidation Services Officer

    vor 1 Woche

    Daleiden, Deutschland Alter Domus Luxembourg S.à.r.l. Vollzeit

    ABOUT US We are Alter Domus. Meaning “The Other House” in Latin, Alter Domus is proud to be home to 85% of the top 30 asset managers in the alternatives industry, and more than 5,000 professionals across 23 countries. With a deep understanding of what it takes to succeed in alternatives, we believe in being different. Invest yourself in the...

  • Intern in Asset Servicing – 6 months

    vor 1 Woche

    Daleiden, Deutschland UBS Luxembourg Vollzeit

    Intern in Asset Servicing – 6 months306177BRYour roleAre you a motivated self-starter? We’re looking for someone to:• Be part of the Asset Servicing Luxembourg team which takes care of regulated and unregulated fund structures, custody services and related activities• Develop a comprehensive knowledge on the fund business, structuring solutions and...

  • Audit Manager – ASAP

    vor 1 Woche

    Daleiden, Deutschland Grant Thornton Luxembourg Vollzeit

    Working place: Company office, client offices, homeworking, satellite officesContract type: Permanent contractLocation: Luxembourg Hamm / Client offices Ready to start your next challenge?Grant Thornton Luxembourg is currently seeking an Audit Manager to start ASAP.Working at Grant Thornton Luxembourg is an efficient opportunity to develop your potential...

  • Fund Accounting

    vor 2 Wochen

    Daleiden, Deutschland Arendt Investor Services Vollzeit

    Arendt Investor Services, a leading provider of investor services, is seeking an experienced Fund Accounting & Transfer Agency Investran Platform Business Consultant to join its team.As a Fund Accounting & Transfer Agency Investran Platform Business Consultant, you will play a key role in implementing and running the platform provided by FIS. Your primary...

  • Business Applications Administrator Trainee

    vor 1 Woche

    Daleiden, Deutschland Cebi Luxembourg S.A. Vollzeit

    Business Applications Administrator Trainee (M/F)Cebi is a leading developer and manufacturer of components for automotive applications, household appliances, ventilation, electric vehicles and other industrial applications, employing more than 3000 people in 13 countries. Among its customers are the most prestigious automotive and household appliance...

  • Insurance Policy Administrator

    vor 2 Wochen

    Daleiden, Deutschland AXIS Group Vollzeit

    Job DescriptionThis position offers a unique opportunity for direct interaction with customers while being responsible for the administrative management of insurance contracts.You will be the preferred and trusted point of contact for our clients, providing exceptional service and solutions to any problems that may arise.Your excellent communication skills...

  • Billing & Payments Officer

    vor 1 Woche

    Daleiden, Deutschland Bank Pictet & Cie (Europe) AG, succursale de Luxembourg Vollzeit

    Pictet is an investment-led service company, offering wealth management, asset management and related services. We are an independent investment partnership known for our long-term mindset, responsible approach to business and entrepreneurial spirit. These principles have defined us since 1805. For our clients, colleagues, and wider society, we always aim to...

  • Building Technical Specialist

    vor 1 Woche

    Daleiden, Deutschland Université du Luxembourg Vollzeit

    About usThe University of Luxembourg is an international research university with a distinctly multilingual and interdisciplinary character.Created in 2003, it strives today to meet tomorrow's major societal challenges, by nurturing an interdisciplinary approach and international outlook, investing in scientific quality and innovation, as well as offering...

  • Communication Officer

    vor 1 Woche

    Daleiden, Deutschland JAO Vollzeit

    About our company“We partner with Europe to empower and enhance a sustainable energy market”.Located in Luxembourg, we are a service company that hosts Europe's single leading trading platform(e-CAT) for cross-border transmission capacity. On behalf of TSOs, we auction the available long and short-term transmission capacity rights on all internal EU...