App Operations Director

vor 1 Monat


Berlin, Berlin, Deutschland Arise Vollzeit
About the Role

We are seeking a highly skilled and experienced App Operations Manager to join our team at Arise. As a key member of our leadership team, you will be responsible for overseeing all company operations, ensuring a smooth workflow, and driving continuous improvement.

Key Responsibilities
  • Work closely with the CEO to develop and implement operational strategies
  • Lead the development and implementation of operational processes and procedures
  • Supervise and manage the Support team to ensure excellent customer service
  • Collaborate with the development team to identify and implement process improvements
  • Manage and maintain relationships with freelancers and vendors
  • Conduct regular quality assurance and provide feedback for improvement
  • Support the management team in the legal area, including data protection
Requirements
  • At least 2 years of professional experience in a similar business environment, preferably with app experience
  • Bachelor's Degree in a business or management-related field, preferred
  • Excellent command of English, German, or Russian, considered a plus
What We Offer
  • A challenging and stress-free job with a lot of creative freedom
  • Flat hierarchies, short decision-making processes, and close collaboration with the CEO
  • A friendly, international, and highly committed team that operates with mutual trust and efficient decision-making processes
  • The opportunity to contribute to an established, financially stable start-up with a 5-year Health & Fitness legacy
  • Flexible part-time work schedule and fully remote position
  • Paid annual leave

Applicants should submit their CV and a cover letter detailing their experience and qualifications for the role. Short-listed candidates will be invited to participate in our 10-Minute Question Challenge.



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