Aktuelle Jobs im Zusammenhang mit Senior Director of Customer Experience - Essen, Nordrhein-Westfalen - Brenntag
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Senior Director of Customer Experience
vor 3 Wochen
Essen, Nordrhein-Westfalen, Deutschland Brenntag VollzeitAt Brenntag, we are seeking a highly skilled Senior Director, Customer Services to lead our Customer Services agenda in BSP.This role will be responsible for developing and implementing strategies to deliver exceptional customer service experiences, driving business growth, and ensuring alignment with company objectives.Key Responsibilities:Develop and...
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Senior Director of Customer Experience
vor 4 Wochen
Essen, Nordrhein-Westfalen, Deutschland Brenntag VollzeitAt Brenntag, we are seeking a highly skilled Senior Director, Customer Services to lead our Customer Services agenda in BSP.This role will be responsible for developing and implementing strategies to deliver exceptional customer service experiences, driving business growth, and ensuring operational excellence.Key Responsibilities:Develop and implement...
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Senior Director of Customer Experience
vor 4 Wochen
Essen, Nordrhein-Westfalen, Deutschland Brenntag VollzeitAt Brenntag, we are seeking a highly skilled Senior Director, Customer Services to lead our Customer Services agenda in BSP.This role will be responsible for developing and implementing strategies to deliver exceptional customer service experiences, driving business growth, and ensuring operational excellence.Key Responsibilities:Develop and implement...
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Senior Director of Customer Experience
vor 3 Wochen
Essen, Nordrhein-Westfalen, Deutschland Brenntag VollzeitAt Brenntag, we are seeking a highly skilled Senior Director, Customer Services to lead our Customer Services agenda in BSP.This role will be responsible for developing and implementing strategies to deliver exceptional customer service experiences, driving business growth, and ensuring alignment with company objectives.Key Responsibilities:Develop and...
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Senior Director of Customer Experience
vor 4 Wochen
Essen, Nordrhein-Westfalen, Deutschland Brenntag VollzeitAt Brenntag, we are seeking a highly skilled Senior Director, Customer Services to lead our Customer Services agenda in BSP.This role will be responsible for developing and implementing strategies to deliver exceptional customer service experiences, driving business growth, and ensuring alignment with our global business units.Key Responsibilities:Develop...
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Senior Director of Customer Experience
vor 4 Wochen
Essen, Nordrhein-Westfalen, Deutschland Brenntag VollzeitAt Brenntag, we are seeking a highly skilled Senior Director, Customer Services to lead our Customer Services agenda in BSP.This role will be responsible for developing and implementing strategies to deliver exceptional customer service experiences, driving business growth, and ensuring alignment with our global business units.Key Responsibilities:Develop...
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Director of Customer Experience
vor 2 Wochen
Essen, Nordrhein-Westfalen, Deutschland Brenntag VollzeitAt Brenntag, we are seeking a highly skilled Director of Customer Experience to lead our Customer Services agenda in BSP.This role will be responsible for planning, developing, and maintaining policies and procedures to deliver a top-notch customer service experience.The ideal candidate will have multiple years of experience in Customer Services Management...
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Customer Service Director
vor 2 Wochen
Essen, Nordrhein-Westfalen, Deutschland Brenntag VollzeitAt Brenntag, we are seeking a highly skilled Senior Director, Customer Services to lead our Customer Services agenda in BSP.This role will be responsible for planning, developing, and maintaining the overall performance and quality of our customer service experience.Please note that this role can be based anywhere in the world, but ideally within Europe.Key...
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Customer Service Director
vor 2 Wochen
Essen, Nordrhein-Westfalen, Deutschland Brenntag VollzeitAt Brenntag, we are seeking a highly skilled Senior Director, Customer Services to lead our Customer Services agenda in BSP.This role will be responsible for planning, developing, and maintaining the overall performance and maintenance of the Customer Services agenda.The ideal candidate will have multiple years of experience in Customer Services Management...
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Customer Service Director
vor 2 Wochen
Essen, Nordrhein-Westfalen, Deutschland Brenntag VollzeitAt Brenntag, we are seeking a highly skilled Customer Service Director to lead our Customer Services agenda in BSP.This role will be responsible for planning, developing, and maintaining policies and procedures to deliver a top-class quality customer service experience.The ideal candidate will have multiple years of experience in Customer Services Management...
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Senior Customer Experience Manager E-Mobility
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Essen, Nordrhein-Westfalen, Deutschland E Drive GmbH VollzeitCompany OverviewE.ON Drive GmbH is a pioneering force in the e-mobility sector, bringing renewable energy to the road and empowering individuals and businesses to switch to sustainable transportation. Our commitment to innovation and customer satisfaction has made us the go-to partner for e-mobility solutions in Germany.Job DescriptionWe are seeking a highly...
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Regional Customer Experience Manager
vor 2 Wochen
Essen, Nordrhein-Westfalen, Deutschland Brenntag VollzeitAs a Regional Customer Experience Manager at Brenntag, you will be responsible for delivering exceptional customer experiences and driving process improvements across the Central Region.Main Responsibilities:Ownership of all local VOC metrics, including NPS, CSAT, CES & Issue Resolution scores.Performance management - monitor relevant metrics to identify...
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Regional Customer Experience Manager
vor 2 Wochen
Essen, Nordrhein-Westfalen, Deutschland Brenntag VollzeitAs a Regional Customer Experience Manager at Brenntag, you will be responsible for delivering exceptional customer experiences and driving process improvements across the Central Region.Main Responsibilities:Ownership of all local VOC metrics, including NPS, CSAT, CES & Issue Resolution scores.Performance management - monitor relevant metrics to identify...
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Regional Customer Experience Manager
vor 3 Wochen
Essen, Nordrhein-Westfalen, Deutschland Brenntag VollzeitCustomer Experience Manager Job DescriptionBrenntag is seeking a highly skilled Customer Experience Manager to join our team in Essen. As a key member of our global team, you will be responsible for delivering exceptional customer experiences and driving business growth.Key Responsibilities:Develop and implement customer experience strategies to drive...
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Regional Customer Experience Manager
vor 3 Wochen
Essen, Nordrhein-Westfalen, Deutschland Brenntag VollzeitCustomer Experience Manager Job DescriptionBrenntag is seeking a highly skilled Customer Experience Manager to join our team in Essen. As a key member of our global team, you will be responsible for delivering exceptional customer experiences and driving business growth.Key Responsibilities:Develop and implement customer experience strategies to drive...
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Regional Customer Experience Manager
vor 1 Monat
Essen, Nordrhein-Westfalen, Deutschland Brenntag VollzeitCustomer Experience ManagerBrenntag is seeking a highly motivated and experienced Customer Experience Manager to join our team in Essen. As a key member of our global team, you will be responsible for delivering exceptional customer experiences and driving business growth.Key Responsibilities:Develop and implement customer experience strategies to drive...
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Regional Customer Experience Manager
vor 1 Monat
Essen, Nordrhein-Westfalen, Deutschland Brenntag VollzeitCustomer Experience ManagerBrenntag is seeking a highly motivated and experienced Customer Experience Manager to join our team in Essen. As a key member of our global team, you will be responsible for delivering exceptional customer experiences and driving business growth.Key Responsibilities:Develop and implement customer experience strategies to drive...
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Regional Customer Experience Manager
vor 4 Wochen
Essen, Nordrhein-Westfalen, Deutschland Brenntag VollzeitCustomer Experience Manager Job DescriptionBrenntag, a leading chemical distribution company, is seeking a highly skilled Customer Experience Manager to join its team in Essen, Germany. As a key member of the global team, you will be responsible for delivering exceptional customer experiences and driving business growth.Key Responsibilities:Develop and...
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Regional Customer Experience Manager
vor 4 Wochen
Essen, Nordrhein-Westfalen, Deutschland Brenntag VollzeitCustomer Experience Manager Job DescriptionBrenntag, a leading chemical distribution company, is seeking a highly skilled Customer Experience Manager to join its team in Essen, Germany. As a key member of the global team, you will be responsible for delivering exceptional customer experiences and driving business growth.Key Responsibilities:Develop and...
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Regional Customer Experience Manager
vor 2 Wochen
Essen, Nordrhein-Westfalen, Deutschland Brenntag VollzeitAs a Regional Customer Experience Manager for Brenntag, you will play a key role in driving customer satisfaction and loyalty across the Central Region. Your primary responsibility will be to identify and implement improvements to customer touchpoints, ensuring a seamless and exceptional experience for our clients.Main Responsibilities:Ownership of local VOC...
Senior Director of Customer Experience
vor 2 Monaten
At Brenntag, we are seeking a highly skilled Senior Director, Customer Services to lead our Customer Services agenda in BSP.
This role will be responsible for developing and implementing strategies to deliver exceptional customer service experiences, driving business growth and improving customer satisfaction.
Key Responsibilities:
- Develop and implement customer service strategies to drive business growth and improve customer satisfaction
- Lead the conceptualization of performance metrics and service levels to measure customer service excellence
- Global oversight and alignment of relevant training and quality assurance programs to ensure consistent customer service standards
- Global liaison between Customer Services and BSP Business Units to ensure seamless customer service delivery
- Oversight of Customer Services in respective regions to ensure alignment with global customer service standards
Requirements:
- Multiple years of experience in Customer Services Management, with a proven track record of delivering exceptional customer service experiences
About Brenntag:
Brenntag is a leading global distributor of chemicals and ingredients. We are committed to delivering exceptional customer service experiences and driving business growth through innovative solutions.
