Customer Service Specialist

Vor 5 Tagen

Düsseldorf, Nordrhein-Westfalen, Deutschland Popken Fashion GmbH Vollzeit

About Us

At Popken Fashion GmbH, we're passionate about creating fashion that celebrates individuality and self-expression. Our company values are the foundation of our work:

  • POSITIVITY - We believe in spreading positivity and creating a welcoming environment for our customers and colleagues.
  • INDEPENDENCE - We're driven by a desire for independence and autonomy, allowing us to make decisions that benefit our customers and our business.
  • AGILITY - We're agile and adaptable, always looking for new ways to innovate and improve our services.
  • GROWTH AND COURAGE - We're committed to growth and courage, encouraging our team members to take risks and push boundaries.

About the Role

We're seeking a talented Sales Representative to join our team in Düsseldorf. As a key member of our sales team, you'll be responsible for delivering exceptional customer service and driving sales growth.

Key Responsibilities

  • Provide outstanding customer service, ensuring a positive experience for every customer interaction.
  • Develop and maintain strong relationships with customers, understanding their needs and preferences.
  • Meet or exceed sales targets, identifying opportunities to upsell and cross-sell products.
  • Work collaboratively with the sales team to achieve business objectives and drive sales growth.

Requirements

  • Previous experience in sales or customer service, preferably in a retail environment.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Self-motivated and results-driven, with a passion for delivering exceptional customer service.
  • Ability to work in a fast-paced environment, adapting to changing circumstances and priorities.

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