Customer Service Specialist

Vor 6 Tagen

Düsseldorf, Nordrhein-Westfalen, Deutschland ZARA HOME Vollzeit
About ZARA HOME

We are a leading international fashion company that values diversity, equal opportunities, and promotes LGBTQ and diversity management. Our commitment to inclusion is reflected in our hiring practices and work environment.

Job Summary

We are seeking a highly motivated and customer-focused Sales Assistant to join our team at ZARA HOME in Düsseldorf. As a Sales Assistant, you will play a key role in providing an exceptional shopping experience for our customers, ensuring that our merchandise is presented in an attractive and well-organized manner, and contributing to the achievement of sales targets.

Key Responsibilities
  • Customer Service: Assist customers in finding the perfect items, ensuring a positive customer experience, and providing helpful and friendly service.
  • Merchandise Presentation: Maintain the visual appeal of our store by ensuring that merchandise is neatly presented, tidied, and restocked on the sales floor.
  • Sales Performance: Contribute to the achievement of sales targets by providing excellent customer service, promoting products, and maintaining a high level of sales performance.
  • Team Collaboration: Work collaboratively with the sales team to achieve sales targets, provide support, and maintain a positive and productive work environment.
Requirements
  • Communication Skills: Excellent communication skills, both written and verbal, to effectively interact with customers and colleagues.
  • Teamwork: Ability to work collaboratively as part of a team, providing support and maintaining a positive and productive work environment.
  • Customer Focus: Strong customer focus, with a passion for providing exceptional customer service and ensuring customer satisfaction.
  • Flexibility: Ability to work flexible hours, including weekends and holidays, to meet the needs of the business.
What We Offer
  • Attractive Remuneration Package: Competitive salary, holiday and Christmas bonuses, and a 25% staff discount on all INDITEX brands.
  • Development Opportunities: National and international development opportunities to support your career growth and professional development.
  • Language Learning: Access to attractive language learning offers to support your language skills and personal development.
  • Staff Benefits: Access to numerous cooperation partners, such as Urban Sports Club, to support your well-being and work-life balance.

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