Senior Operations Manager
vor 3 Wochen
Euronet EFT Segment is seeking a highly skilled Operations Team Leader to ensure industry-leading uptime and further development of our independent ATM network across Germany. This role will involve supervising internal and external resources to achieve this goal.
Key Responsibilities:
- Supervise and coordinate the company's different service providers required to support the ATM network on a daily basis, including Cash in Transit, ATM maintenance, telecommunications, security, installation, and more.
- Coordinate with Euronet centralized services (IT, Operations, Finance) to deploy ATMs, resolve application issues, and test new developments.
- Lead the coordination of Euronet resources to resolve potential incidents and maintain inventory of ATMs and sites in the company's databases.
- Provide operational risk management and ensure the smooth operation of the ATM network.
Requirements:
General Requirements:
- University degree with Engineering, Supply Chain Management, or IT orientation, or equivalent professional experience.
- Minimum 8 years of experience in Operations or Information Technology functions, currently holding a Supervisory position.
- Prior experience must show a proven track record in Operations or Information Technology in sectors such as banking, financial services, telecommunications, or retail.
- Prior experience in the deployment of ATMs and additional experience in ATM systems and ATM software will be considered an asset.
- Proven track record in planning, issue management, and quality assurance in complex IT and operational projects with different platforms and systems.
- Flexibility and readiness to travel frequently across the country.
- Must have legal right to work in the EU.
- Applications must be submitted in English.
Competencies:
- Strong interpersonal skills with an orientation towards customer service.
- Analytical and problem-solving skills (highly geared towards problem-solving).
- Focus and dedication in delivering quality.
- Self-motivated and results-orientated.
Benefits:
- Work in a dynamic, stable, international environment.
- Excellent career prospects within a multinational organization with a leading position in the market and ambitious expansion plans.
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