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Customer Service Representative

vor 2 Monaten


Stuttgart, Baden-Württemberg, Deutschland ADECCO Vollzeit
About the Job

Adecco is a leading career partner, providing valuable insights into renowned and attractive companies in the region. As a customer service representative, you will have the opportunity to gain valuable experiences for your future career.

Key Responsibilities
  • Provide customer support via phone and email
  • Consult with institutions and care schools on training financing and data submissions
  • Register new institutions (data maintenance)
  • Accept, verify, and correct data submissions, including documentation
  • Clarify implausible data submissions in close contact with submitting institutions and care schools, including follow-up requests for documents
  • Prepare submission guidelines, evaluations, and analyses
Requirements
  • Bachelor's degree in a relevant field, such as health management, or equivalent experience in a related field
  • Proficient knowledge of MS Office applications, particularly Excel
  • Strong customer and service orientation, with a passion for customer interaction
  • Effective communication skills and negotiation abilities in German
  • Ability to take on new challenges and work in a team
Benefits
  • Unlimited contract
  • Flexible working hours with annual working time account
  • Opportunities for further education and training
  • Paperless leave application and handling of sick leave with the employee app