Senior IT Specialist for Technical Support
vor 3 Wochen
We are seeking a highly skilled Senior IT Specialist for Technical Support to join our team at Infineon Technologies AG.
In this role, you will be responsible for providing technical support to our network infrastructure, including LAN, WLAN, WAN, NAC, and Firewall. Your day-to-day tasks will involve resolving incident tickets and change requests, performing preventive maintenance and performance tuning, and documenting operational processes and procedures.
You will also be working closely with application groups on various projects and other system support requirements. Additionally, you will participate in projects and new setups, defining and provisioning network design, active, and passive network infrastructure.
As a Senior IT Specialist, you will be required to provide on-call support and work in a team with local experts and in a global virtual team.
Your ProfileTo be successful in this role, you will need to have a Bachelor's degree in Information Technology or equivalent experience. A minimum of 3 years of network experience is preferred, as well as knowledge of Network and IT Standards, concepts, and technology. A CCNA or CCNP Certification will be an advantage.
You must be able to read, write, and speak German and English fluently, including technical concepts and terminology.
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