Head of In-Service Support
Vor 5 Tagen
Jobbeschreibung
Wir suchen einen erfahrenen Leiter In-Service Support, der unsere Kunden mit erstklassigen Serviceleistungen unterstützt.
Verantwortlichkeiten
- Leitung des Bereichs In-Service Support mit den Teilbereichen Customer Service und Integrated Logistic Support (ILS)
- Verantwortung für die Entwicklung und Umsetzung von Strategien im Bereich ILS
- Festlegung von Trainingskonzepten und -durchführung
- Strategische Ausrichtung des Obsoleszenz Managements
- Strategische Entscheidungen im Rahmen ILS (Core/Non-Core)
- Sicherstellung eines langfristigen Wachstums im Servicebereich
- Definition von Service KPI's und OPI's
Anforderungen
- Abgeschlossenes technisches Hochschulstudium in Kombination mit wirtschaftswissenschaftlichen Anteilen
- Langjährige Berufserfahrung in unterschiedlichen Bereichen aus Engineering, Vertrieb und/oder Services
- Umfangreiche Kenntnisse und Erfahrungen in der disziplinarischen Führung von Mitarbeitenden
- Hohe Kompetenz zur Motivation und Weiterentwicklung von Mitarbeitenden
- Sehr gute Deutsch- und Englisch-Kenntnisse in Wort und Schrift
Was wir bieten
- Tarifbindung
- Flexibles und mobiles Arbeiten
- Unterschiedliche Teilzeitmodelle
- Jobrad und Zuschuss zum Deutschlandticket
- eazymobility AutoAbo
- Betriebliche Altersvorsorge
- Altersteilzeitmodelle
- Aktienbeteiligungsprogramm
- Zuwendungen für besondere Anlässe
- Unternehmensinterne Netzwerke
- Internationale Entwicklungsmöglichkeiten
- Weiterbildungsmöglichkeiten
- Talentprogramm
- Regelmäßige Entwicklungsgespräche
- Buddy-Programm
- Vorteilsplattform
- Kantine
- Parkmöglichkeiten
- Frühstücksservice
- Höhenverstellbarer Schreibtisch
- Gesundheitsmaßnahmen
- Obsttag
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