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vor 2 Monaten
We are seeking a highly skilled and experienced IT Support Specialist to join our team at TÜV NORD Service GmbH & Co. KG. As an IT Support Specialist, you will be responsible for providing technical support and assistance to our internal teams and external customers.
Key Responsibilities- Provide technical support and assistance to internal teams and external customers via phone, email, and self-service platforms.
- Analyze and resolve technical issues related to hardware, software, and network infrastructure.
- Collaborate with cross-functional teams to identify and implement process improvements.
- Develop and maintain technical documentation and knowledge base articles.
- Stay up-to-date with the latest technologies and trends in the IT industry.
- Bachelor's degree in Computer Science, Information Technology, or related field.
- Minimum 2 years of experience in IT support and service desk roles.
- Excellent technical skills, including knowledge of Windows operating systems, MS Office, and hardware troubleshooting.
- Strong analytical and problem-solving skills, with the ability to prioritize and manage multiple tasks.
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse teams and stakeholders.
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
- Access to the latest technologies and tools.
If you are a motivated and experienced IT professional looking for a new challenge, please submit your application, including your resume and cover letter, to our online portal.
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