Senior Manager Strategy and Operations Buyer Engagement
vor 2 Wochen
At eBay, we're committed to creating customer-centric strategies that fuel business growth and enhance buyer loyalty. As the Senior Manager of Strategy and Operations for EU Buyer Engagement, you will lead the development and execution of critical initiatives that support our buyer engagement efforts.
The Global Buyer Loyalty and Engagement team is at the heart of creating customer-centric strategies that fuel business growth and enhance buyer loyalty for eBay. We collaborate closely with cross-functional and regional teams to deliver engagement strategies and programs that result in meaningful experiences for our 132M active buyers.
You will serve as the main point of contact for our EU regional partners on global buyer engagement and incentive opportunities. You will facilitate the optimization of incentive investment across all incentive vehicles with our European partners, championing standard processes, standardized measurement, and test & learn opportunities.
You will analyze program performance, customer behavior, and market trends to recommend and implement improvements with regional leads. You will identify and consolidate product and analytics gaps for global prioritization.
You will analyze customer demand and preferences for buyer engagement offerings, including value-added services, to grow revenue for eBay. You will partner with global and region leads on partner negotiation and management.
You will collaborate with cross-functional and cross-market teams including Trade, Product, Marketing, and Analytics to ensure aligned execution against business goals.
What you will bring:
- Bachelor's or Master's degree in Business Administration, Marketing, or a related field.
- 5+ years of experience in customer strategy, business/finance planning, and program management, with a track record of developing and driving success.
- Strong analytical skills with the ability to leverage data-driven insights for decision-making.
- Excellent communication and interpersonal skills, with the ability to collaborate across diverse teams and cultures.
- Demonstrated ability to manage sophisticated projects, set priorities, meet deadlines, and achieve business objectives.
- Strong understanding of business/marketplace and customer economics, pricing, and profitability.
- Experience managing external partners and vendors.
- Online commerce experience in a marketplace preferred.
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Kleinmachnow, Brandenburg, Deutschland 0062 eBay GmbH (Germany) VollzeitAbout the RoleeBay is seeking a Senior Manager of Strategy and Operations to join our Global Buyer Loyalty and Engagement team in Germany. As a key member of our team, you will be responsible for leading the development and execution of critical initiatives that support our buyer engagement efforts.Key ResponsibilitiesCollaborate with cross-functional and...
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Kleinmachnow, Brandenburg, Deutschland eBay VollzeitAbout the RoleeBay is seeking a highly skilled Senior Manager to lead our Global Buyer Loyalty and Engagement team. As a key member of our organization, you will be responsible for developing and executing critical initiatives that drive customer engagement and loyalty for eBay.Key ResponsibilitiesLead the development and execution of global buyer engagement...
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Kleinmachnow, Brandenburg, Deutschland eBay VollzeitAbout the RoleeBay is seeking a highly skilled Senior Manager to lead our Global Buyer Loyalty and Engagement team. As a key member of our organization, you will be responsible for developing and executing critical initiatives that drive customer engagement and loyalty for eBay.Key ResponsibilitiesLead the development and execution of global buyer engagement...
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Kleinmachnow, Brandenburg, Deutschland 0062 eBay GmbH (Germany) VollzeitAbout the RoleWe are seeking a highly skilled Senior Manager to lead our Global Buyer Loyalty and Engagement team in Europe. As a key member of our team, you will be responsible for developing and executing critical initiatives that drive customer engagement and revenue growth for eBay.Key ResponsibilitiesCollaborate with cross-functional teams to deliver...
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Kleinmachnow, Brandenburg, Deutschland 0062 eBay GmbH (Germany) VollzeitAbout the RoleWe are seeking a highly skilled Senior Manager to lead our Global Buyer Loyalty and Engagement team in Europe, based in Germany. As a key member of our team, you will be responsible for developing and executing critical initiatives that drive customer engagement and revenue growth for eBay.Key ResponsibilitiesCollaborate with cross-functional...
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