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Risk Manager, Escalation Management and Prevention Specialist

vor 2 Monaten

Munich, Bayern, Deutschland Amazon TA Vollzeit
About the Role

We are seeking a highly skilled Risk Manager to join our team at Amazon TA. As a Risk Manager, you will play a critical role in managing critical and high-impact global events and escalations. Your primary responsibility will be to lead and support teams in responding to, investigating, managing, and resolving high-impact incidents and escalations around product authenticity (counterfeit, trademark, copyright) and safety issues.

Key Responsibilities
  • Develop and implement program strategies to deliver results and improve operational and process efficiency.
  • Lead and support teams in responding to, investigating, managing, and resolving high-impact incidents and escalations.
  • Analyze existing policy and process gaps, and develop solutions to close them.
  • Own and/or manage projects designed to improve operational and process efficiency.
  • Closely monitor media and global events to anticipate and mitigate potential risks.
Requirements
  • Experience in compliance program management, legal, governance, audit, risk/loss prevention, or equivalent.
  • Bachelor's degree or equivalent.
  • Experience handling confidential information.
  • Experience in program requirements definition, together with data and metrics leveraging to drive improvements.
  • Professional auditing qualification, or similar risk or compliance credentials.
  • Experience with SQL and Excel.
Preferred Qualifications
  • Experience with research and investigation skills or equivalent.