Warehouse Operations Director
vor 4 Wochen
The Warehouse Operations Director is responsible for overseeing the day-to-day operations of the Outbound/Inbound and warehouse planning departments. Key responsibilities include staffing, training, health & safety, scheduling, order accuracy to support on-time delivery, continued improvements, and loss prevention. This role is accountable for meeting the operational goals of the Warehouse, which is in a fast growth mode. The ideal candidate will be a leader who can help define the processes, procedures, and systems necessary to support and sustain long-term growth.
Key Responsibilities:
- On-time delivery of inbound/outbound tasks by initiating, coordinating, and enforcing program, operational, and personnel policies/procedures
- Drive the process to ensure high levels of customer satisfaction, accuracy, quality, safety, and efficiency through employee involvement and teamwork
- Maintain inventory accuracy by audit and preventive actions
- Comply with warehousing, material handling, and shipping requirements
- Direct the maintenance of physical conditions and appearance of the warehouse and maintain 5S
- Responsible for recruiting, selecting, and training employees
- Develop employee performance by appraising, coaching, and counseling
- Establish safety practices and hold others accountable for adhering to them
Requirements:
- Experience in a leadership position within a warehouse environment within E-commerce and FMCG
- WMS, Lean, and Six Sigma is a plus
- Ability to handle stressful situations with perseverance and professionalism
- Proven ability to develop and maintain positive and productive relationships in a Warehouse
- Good cross-functional communication and interpersonal skills with the ability to work both independently and as part of a team
- Strong organizational skills and attention to detail with the ability to manage multiple projects/assignments simultaneously
- Time management skills with the ability to prioritize and schedule tasks for the most efficient use of time
- Knowledgeable on safety practices and 5S best practices
- WMS implementation background
- Be highly motivated
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