Customer Success Associate/Manager Mid-Market Professional
Vor 5 Tagen
Unlock Your Potential in a Dynamic Team
At LeanIX, we're seeking a highly skilled Customer Success Associate/Manager Mid-Market to join our team. As a key member of our customer-facing team, you'll be responsible for delivering exceptional customer experiences and driving business growth.
- Develop and maintain strong relationships with our strategic customers, providing tailored solutions to meet their needs.
- Work closely with cross-functional teams to identify and capitalize on new business opportunities.
- Utilize industry-leading tools and technologies to drive customer success and growth.
- Collaborate with our Customer Success Operations team to ensure seamless execution of customer-facing initiatives.
- Contribute to the development of our customer success strategy, providing insights and recommendations to drive business growth.
What We're Looking For
- 3+ years of experience in a customer-facing role, preferably in the B2B SaaS industry.
- Proven track record of driving customer success and growth in a dynamic environment.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and stakeholders.
- Strong analytical and problem-solving skills, with the ability to identify and capitalize on new business opportunities.
- Fluent in English, with additional language skills a plus.
About LeanIX
LeanIX is a market leader in enterprise architecture management, driving the modernization of IT landscapes and continuous business transformation. Our software-as-a-service solutions empower organizations to create transparency, enabling them to visualize, assess, and manage the transition towards their target IT architecture.
Why Join Us
At LeanIX, we're committed to creating a diverse and inclusive work environment that fosters innovation and growth. We offer a range of benefits, including a hybrid work mode, flexible working hours, and opportunities for professional development.
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