Customer Success Associate/Manager Mid-Market Professional

vor 4 Wochen


Munich, Bayern, Deutschland LeanIX Vollzeit

Unlock Your Potential in a Dynamic Team

At LeanIX, we're seeking a highly skilled Customer Success Associate/Manager Mid-Market to join our team. As a key member of our customer-facing team, you'll be responsible for delivering exceptional customer experiences and driving business growth.

  • Develop and maintain strong relationships with our strategic customers, providing tailored solutions to meet their needs.
  • Work closely with cross-functional teams to identify and capitalize on new business opportunities.
  • Utilize industry-leading tools and technologies to drive customer success and growth.
  • Collaborate with our Customer Success Operations team to ensure seamless execution of customer-facing initiatives.
  • Contribute to the development of our customer success strategy, providing insights and recommendations to drive business growth.

What We're Looking For

  • 3+ years of experience in a customer-facing role, preferably in the B2B SaaS industry.
  • Proven track record of driving customer success and growth in a dynamic environment.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and stakeholders.
  • Strong analytical and problem-solving skills, with the ability to identify and capitalize on new business opportunities.
  • Fluent in English, with additional language skills a plus.

About LeanIX

LeanIX is a market leader in enterprise architecture management, driving the modernization of IT landscapes and continuous business transformation. Our software-as-a-service solutions empower organizations to create transparency, enabling them to visualize, assess, and manage the transition towards their target IT architecture.

Why Join Us

At LeanIX, we're committed to creating a diverse and inclusive work environment that fosters innovation and growth. We offer a range of benefits, including a hybrid work mode, flexible working hours, and opportunities for professional development.



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