International After Sales Team Manager
vor 4 Wochen
At CYBEX GMBH, we are seeking a highly skilled and experienced professional to fill the role of International After Sales Team Manager. As a key member of our team, you will be responsible for overseeing the international After Sales CRM Team in Europe, excluding Germany, Austria, the Netherlands, and Switzerland, as well as managing distributors in EMEA.
Your Key Responsibilities:
- Manage all incoming customer complaints and after sales complaints upon completion.
- Carry out administrative and organizational tasks.
- Plan deliveries and follow up on logistical issues.
- Process orders via phone, email, or EDI package and initiate free-of-charge product exchanges.
- Provide updates on actual after sales topics.
- Support our internal complaints department and the implementation of respective After Sales processes and structures.
- Onboard new colleagues and develop the team.
- Document related processes and guidelines.
- Support in leading projects in your area of responsibility.
Your Profile:
- Minimum of 5 years in customer service or after-sales support, with at least 2 years in a supervisory role.
- Excellent leadership and team management abilities.
- Strong problem-solving and decision-making skills.
- Ability to work across various functions and lead projects in your area of responsibility.
- Flexible, self-motivated, highly organized, and comfortable working in a dynamic, fast-moving environment.
- Outstanding communication and interpersonal skills.
- Proficiency in customer service software and tools.
- Language Skills: Fluent in English and German.
CYBEX GMBH operates globally and has employees from over nations. If you are keen to leave your footprint in a swiftly growing business that offers plenty of opportunities to grow both on a professional and individual level, you've come to the right place. As part of Goodbaby International Holdings Ltd., CYBEX GMBH is dedicated to creating an inclusive working environment that encompasses diversity and equal opportunities. In addition to a competitive salary, attractive annual leave, and discounts on our products, you'll have the chance to develop your personal profile in an international environment.
-
International After Sales Team Manager
vor 4 Wochen
Bayreuth, Bayern, Deutschland CYBEX GMBH VollzeitAs a key member of our team, you will oversee the international After Sales CRM Team in Europe, excluding Germany, Austria, the Netherlands, and Switzerland, as well as manage distributors in EMEA. Your responsibilities will include managing all incoming customer complaints and after-sales complaints, carrying out administrative and organizational tasks,...
-
International After Sales Operations Manager
Vor 2 Tagen
Bayreuth, Bayern, Deutschland CYBEX GMBH VollzeitAt CYBEX GMBH, we are seeking an experienced and dynamic International After Sales Operations Manager to join our team.About UsCYBEX is a company that puts tomorrow's people at the heart of its brand. We challenge the status quo and strive for innovation in child safety, lifestyle, and fashion. Our mission is to create an inclusive working environment that...
-
International Sales Manager LATAM
vor 4 Wochen
Bayreuth, Bayern, Deutschland CYBEX GMBH VollzeitKey Responsibilities:Develop and execute the LATAM sales strategy in collaboration with the Head of International Sales.Implement country business plans aligned with corporate objectives.Expand the strategic partner portfolio in the region to unlock brand and business potential.Deliver against the category offense strategy and enter new markets and...
-
International Sales Director LATAM
vor 4 Wochen
Bayreuth, Bayern, Deutschland CYBEX GMBH VollzeitLATAM Regional Sales LeadershipAs the International Sales Director LATAM for CYBEX GMBH, you will lead the execution of the LATAM strategy in close collaboration with the Head of International Sales. Your responsibilities will include developing and implementing 3-year country business plans, further developing the strategic partner portfolio, and delivering...
-
International Sales Director for Europe
vor 4 Wochen
Bayreuth, Bayern, Deutschland CYBEX GMBH VollzeitKey Responsibilities:Develop and execute commercial strategies for key international markets, ensuring alignment with the company's brand guidelines.Manage a portfolio of global distributors and retailers to unlock market potential and drive business growth.Lead the selection, evaluation, and onboarding of new partners across existing and new territories,...
-
International Sales Director for Europe
vor 1 Monat
Bayreuth, Bayern, Deutschland CYBEX GMBH VollzeitKey Responsibilities:Develop and execute commercial strategies for key international markets, driving growth and revenue expansion.Manage selected global distributors and retailers to unlock market potential in line with the brand guidelines, ensuring seamless execution and maximum ROI.Lead new partner selection, evaluation, and onboarding processes across...
-
International Sales Director for LATAM Region
vor 4 Wochen
Bayreuth, Bayern, Deutschland CYBEX GMBH VollzeitKey ResponsibilitiesDrive the implementation of the LATAM sales strategy in partnership with the Head of International Sales.Develop and execute country business plans aligned with corporate objectives.Expand the strategic partner portfolio in the region to unlock brand and business potential.Deliver against the category offense strategy and explore new...
-
Global Sales Coordinator CEP
vor 4 Wochen
Bayreuth, Bayern, Deutschland medi GmbH & Co. KG VollzeitGlobal Sales Coordinator CEP - Ihre HerausforderungWir suchen einen motivierten und engagierten Global Sales Coordinator CEP, der unsere globale Vertriebsstrategie unterstützt und unsere Kunden zufriedenstellt.Ihre Aufgaben:Die zentrale Steuerung von globalen Abverkaufsstrategien und Aktionen.Die Erstellung relevanter Dokumente und Informationen, um einen...
-
Wheeled Goods Product Line Manager
vor 2 Wochen
Bayreuth, Bayern, Deutschland CYBEX GMBH VollzeitJob DescriptionProduct Manager Wheeled GoodsAbout the RoleWe are seeking an experienced Product Manager to lead our Wheeled Goods product line, which includes strollers and sport products. As a key member of our team, you will be responsible for developing and managing our product portfolio throughout the entire lifecycle.You will identify consumer...
-
Trade Marketing Manager
vor 1 Monat
Bayreuth, Bayern, Deutschland CYBEX GMBH VollzeitKey Responsibilities:Develop and implement trade marketing strategies to drive sales and increase brand visibility within the distribution channel, present marketing concepts for physical point-of-sale projects.Utilize deep understanding of retail KPIs, consumer journeys, retail needs, and restrictions to tailor marketing initiatives to meet the needs of our...
-
Head of International Trade Marketing Operations
vor 11 Stunden
Bayreuth, Bayern, Deutschland CYBEX GMBH VollzeitAbout the RoleCyber Corporation is seeking a skilled professional to fill the position of Head of International Trade Marketing Operations. This key role will be responsible for driving sales and increasing brand visibility within the distribution channel.Job DescriptionThe ideal candidate will possess a deep understanding of retail KPIs, consumer journeys,...
-
Product Manager for Wheeled Goods
vor 1 Monat
Bayreuth, Bayern, Deutschland CYBEX GMBH VollzeitKey Responsibilities:Develop and manage a full product line within the Wheeled Goods category, encompassing strollers and sport products, throughout the entire product lifecycle.Identify consumer requirements and specifications, and initiate, develop, and implement them within the organization.Monitor and analyze market trends, consumer behavior, and...
-
Vertriebsmitarbeiter*in Sales Support
vor 4 Wochen
Bayreuth, Bayern, Deutschland Energiehaus Deutschland B2B GmbH VollzeitIhre Rolle:Als Vertriebsmitarbeiter*in Sales Support bei Energiehaus Deutschland B2B GmbH sind Sie Teil eines dynamischen Teams, das sich auf die Versorgung unserer Kunden mit nachhaltiger Energie spezialisiert hat. Ihre Aufgaben umfassen die Kalkulation und Erstellung individueller Angebote, die engere Zusammenarbeit mit unseren Key Account Managern und die...
-
Product Manager for Wheel Goods
vor 1 Monat
Bayreuth, Bayern, Deutschland CYBEX GMBH VollzeitKey Responsibilities:Develop and manage a full product line within the Wheel Goods category throughout the entire product lifecycle.Identify consumer requirements and specifications, and implement them into the organization.Monitor market trends, consumer behavior, and competitor activities through market research to identify market opportunities.Coordinate...
-
Global Product Manager for Wheeled Goods
vor 11 Stunden
Bayreuth, Bayern, Deutschland CYBEX GMBH VollzeitOverviewCYBEX GMBH is seeking a highly skilled and experienced Global Product Manager for Wheeled Goods to lead the development of our product line within this category.Salary:The estimated salary for this position is €80,000 - €110,000 per year, depending on experience.About the JobWe are looking for a talented professional with a strong background in...
-
International Marketing Director
vor 4 Wochen
Bayreuth, Bayern, Deutschland CYBEX GMBH VollzeitAs a key member of the CYBEX team, you will be responsible for leading the International Marketing team and interfacing between Global Marketing, Global Sales, and Local Market Teams.Your Key Responsibilities:Develop and present the Global Go to Market Commercial Toolbox Package to motivate, inspire, and enable local teams to execute with excellence.Act as...
-
Global Product Manager
vor 2 Wochen
Bayreuth, Bayern, Deutschland CYBEX GMBH VollzeitProduct Manager Position for CYBEX GMBHWe are seeking an experienced Product Manager to lead our Wheeled Goods category, focusing on strollers and sport products. This is a challenging opportunity to drive product development and growth within the company.About the Role:Develop and manage a full product line throughout the entire lifecycle, from...
-
Product Manager for Wheel Goods
vor 4 Wochen
Bayreuth, Bayern, Deutschland CYBEX GMBH VollzeitKey Responsibilities:Develop and manage a full product line within the Wheel Goods category throughout the entire product lifecycle.Identify consumer requirements and specifications, and implement them into the organization.Monitor market trends, consumer behavior, and competitor activities through market research to identify market opportunities.Act as a...
-
Product Manager for Wheeled Goods
vor 4 Wochen
Bayreuth, Bayern, Deutschland CYBEX GMBH VollzeitKey Responsibilities:Develop and manage a full product line within the Wheeled Goods category, encompassing strollers and sport products, throughout the entire product lifecycle.Identify consumer requirements and specifications, and implement them into the organization.Analyze market trends, consumer behavior, and competitor activities through market...
-
International Marketing Director
vor 4 Wochen
Bayreuth, Bayern, Deutschland CYBEX GMBH VollzeitAs a key member of the CYBEX team, you will be responsible for leading the International Marketing team and interfacing between Global Marketing, Global Sales, and Local Market Teams.Your Key Responsibilities:Develop and present the Global Go to Market Commercial Toolbox Package to motivate, inspire, and enable local teams to execute with excellence.Act as...