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International Operations Coordinator
vor 2 Monaten
THE ROLE
We are seeking a highly motivated and organized individual to join our team as an International Operations Intern at Indie Campers. As a key member of our operations team, you will be responsible for providing exceptional customer service and ensuring a seamless experience for our guests.
Key Responsibilities:
- Front-office activities:
- Customer Service and Sales: Handle check-ins and check-outs, register guests, process payments, and provide information on campervan functionalities and terms and conditions.
- Upselling and Cross-selling: Offer road trip extras and kits to enhance the guest experience.
- Back-office activities:
- Operations Handling: Align reservations with available campervans, verify and prepare campers and road trip extras and kits.
- Quality Control: Maintain campervans in top condition, identify and address any maintenance or repair needs.
- Support Activities: Assist the team in monitoring stock, coordinating the fleet, and troubleshooting operational issues.
Requirements:
- You are a student or recent graduate in Hospitality, Tourism, International Studies, Business Administration, or a related field.
- You are fluent in English and have a valid driver's license.
- You possess excellent communication and problem-solving skills, with a strong customer service orientation.
- You are comfortable working in an international environment and are eager to learn and grow with our company.
What We Offer:
- A compensated internship with opportunities for growth and development.
- Online and on-the-job training to develop relevant skills, including guest relations, customer service, problem-solving, communication, and team spirit.
- International opportunities and the possibility of integration into Indie Campers after the internship.
Language: English (en-US)
