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Implementation Manager DACH

vor 4 Wochen

Munich, Bayern, Deutschland Contentsquare Vollzeit
Job Title: Implementation Manager DACH

About the Role:

As a key member of our Customer Success team, you will be responsible for the technical implementation of Contentsquare solutions and products. You will work closely with our clients to ensure a successful deployment and provide technical guidance and support throughout the process.

Key Responsibilities:

- Act as a technical project manager to onboard new clients and implement Contentsquare products
- Proactively handle customer and internal stakeholders' expectations during the onboarding and deployment phase
- Serve as the main point of contact for technical implementation-related matters
- Collaborate with Contentsquare's Account Managers, Customer Success Managers, and Solution Experts to drive success based on clients' objectives

Requirements:

- Working proficiency in German and strong communication skills in English
- At least 4 years of experience in technical implementation or support roles, or technical project management, ideally in a SaaS company
- Strong working proficiency in web technologies like JavaScript, CSS, HTML
- Experience with application development or SDK implementation knowledge and comfort with mobile testing and troubleshooting tools
- Experience in customer-facing roles with SaaS organizations of global companies
- Strong analytical and problem-solving skills
- Ability to work well in a global, dynamic, cross-functional team-based environment

Why Contentsquare:

We're a global digital analytics company empowering brands to build better online experiences. We offer a dynamic and supportive work environment, competitive benefits, and opportunities for career growth and development.