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Technical Content Specialist

vor 2 Monaten


Dresden, Sachsen, Deutschland SAP Leanix Vollzeit
About the Role

We are seeking a skilled Technical Content Specialist to join our Knowledge & Product Enablement team at SAP LeanIX. As a key member of our team, you will play a crucial role in creating high-quality technical documentation that supports our customers' success.

Key Responsibilities
  • Plan, design, develop, and edit various types of user assistance deliverables, including product documentation, API documentation, UI texts, multimedia, and more.
  • Collaborate closely with our Product, Engineering, UX, Support, and other teams to ensure seamless communication and alignment.
  • Research information needs of users for documentation through various channels and implement feedback to continuously improve our content.
  • Apply relevant standards and guidelines to user assistance deliverables, ensuring quality and consistency.
  • Stay up-to-date with industry and technology trends for user assistance and apply this knowledge to enhance our documentation.
Requirements
  • 2 years of experience in technical writing in the SaaS B2B industry, with a strong technical and communication background.
  • Familiarity with software development processes, including APIs, SDKs, and web technologies.
  • Proficiency in documentation tools and version control systems.
  • Understanding of the developer community and ability to craft clear, concise documentation for technical audiences.
  • Self-motivated, collaborative, and empathetic, with the ability to influence positive change across teams.
About SAP LeanIX

SAP LeanIX is a market leader for enterprise architecture management (EAM), driving the modernization of IT landscapes and continuous business transformation. Our software-as-a-service solutions empower organizations to create transparency, enabling them to visualize, assess, and manage the transition towards their target IT architecture.

We offer a data-driven and automated approach enhanced with AI, helping organizations make sound decisions and collaborate more effectively. Our solutions serve over 1,200 companies globally across various industries, including more than 10% of the Fortune 500 and half of the German DAX 40.

We are committed to being an equal opportunity employer and value diversity as a key driver of growth and success. If you need an equitable interview process alternative, please let our team know. All applicants will receive consideration for employment based on experience, qualifications, and competencies.