Aktuelle Jobs im Zusammenhang mit Customer Success Operations Manager: Gainsight Administrator - Munich, Bayern - LeanIX
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Munich, Bayern, Deutschland LeanIX VollzeitJoin Our Team as a Customer Success Operations Manager: Gainsight AdministratorLeanIX is a market leader for enterprise architecture management (EAM), driving the modernization of IT landscapes and continuous business transformation. We are seeking a highly skilled Customer Success Operations Manager: Gainsight Administrator to join our team.Key...
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Munich, Bayern, Deutschland LeanIX VollzeitJoin Our Team as a Customer Success Operations Manager: Gainsight AdministratorLeanIX is a market leader for enterprise architecture management (EAM), driving the modernization of IT landscapes and continuous business transformation. We are seeking a highly skilled Customer Success Operations Manager: Gainsight Administrator to join our team.Key...
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Munich, Bayern, Deutschland LeanIX VollzeitUnlock Your Potential as a Customer Success Operations ManagerAt LeanIX, we're seeking a highly skilled Customer Success Operations Manager to join our team. As a key member of our Customer Success organization, you will play a critical role in driving the success of our customers by implementing impactful cross-functional projects in Gainsight.Key...
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Munich, Bayern, Deutschland LeanIX VollzeitUnlock Your Potential as a Customer Success Operations ManagerAt LeanIX, we're seeking a highly skilled Customer Success Operations Manager to join our team. As a key member of our Customer Success organization, you will play a critical role in driving the success of our customers by implementing impactful cross-functional projects in Gainsight.Key...
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Munich, Bayern, Deutschland LeanIX VollzeitUnlock Your Potential as a Customer Success Operations SpecialistAt LeanIX, we're seeking a highly skilled Customer Success Operations Specialist to join our team. As a key member of our Customer Success organization, you will be responsible for implementing impactful cross-functional projects in Gainsight, driving enablement, change management,...
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Munich, Bayern, Deutschland LeanIX VollzeitTransform Customer Success with Impactful ProjectsAs a Customer Success Operations Manager: Gainsight Administrator, you will drive impactful cross-functional projects in Gainsight by bringing in new data points and creating and improving automations with Rule Engine and Data Designer.Key Responsibilities:Implement impactful cross-functional projects in...
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Munich, Bayern, Deutschland LeanIX VollzeitKey ResponsibilitiesImplement impactful cross-functional projects in Gainsight by bringing in new data points and by creating and improving automations with Rule Engine and Data Designer.Add new data sources for Gainsight through out-of-the-box integrations and export data for other teams in collaboration with the BI Team.Drive enablement, change management,...
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Munich, Bayern, Deutschland LeanIX VollzeitKey ResponsibilitiesImplement impactful cross-functional projects in Gainsight by bringing in new data points and by creating and improving automations with Rule Engine and Data Designer.Add new data sources for Gainsight through out-of-the-box integrations and export data for other teams in collaboration with the BI Team.Drive enablement, change management,...
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Customer Success Operations Manager: Gainsight Administrator
vor 2 Monaten
We are seeking a highly skilled Customer Success Operations Manager to join our team at LeanIX. As a key member of our Customer Success organization, you will be responsible for implementing impactful cross-functional projects in Gainsight, driving enablement, change management, standardization, and process documentation in Customer Success.
Key Responsibilities- Implement impactful cross-functional projects in Gainsight by bringing in new data points and creating and improving automations with Rule Engine and Data Designer.
- Add new data sources for Gainsight through out-of-the-box integrations and export data for other teams in collaboration with the BI Team.
- Drive enablement, change management, standardization, and process documentation in Customer Success.
- Become the go-to person for questions, ideas, and troubleshooting for our CS Teams.
- Continuously improve the CSM experience by testing and implementing new Gainsight features and modules.
- Bachelor's degree required, Master's degree is an advantage (Business, Computer Science, Economics).
- Two years' hands-on experience with Gainsight CS and Salesforce (or other CRM).
- Expertise in connecting to data sources and bringing new data points into Gainsight (experience with Snowflake is an advantage).
- Outstanding analytical skills, experience with reporting and data analysis.
- Excellent written & verbal communication skills in English.
LeanIX is a market leader for enterprise architecture management (EAM), driving the modernization of IT landscapes and continuous business transformation. Our software-as-a-service solutions empower organizations to create transparency, enabling them to visualize, assess and manage the transition towards their target IT architecture. By offering a data-driven and automated approach enhanced with AI, LeanIX helps organizations make sound decisions and collaborate more effectively.
We are an equal opportunity employer and value diversity at LeanIX. If you need an equitable interview process alternative, please let our team know. We are committed to being an inclusive and diverse workplace where everyone feels welcome and valued.
