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Technical Support Specialist
vor 2 Monaten
About the Role:
We are seeking a highly skilled Technical Support Specialist to join our team at Güntner GmbH. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.
Key Responsibilities:
- Analyze errors with customers and develop effective solutions
- Provide technical support to customers via various channels
- Participate in projects related to complaints management and suggest improvements
- Process customer claims in a timely and efficient manner
- Document all customer interactions and claims
Requirements:
- Technical apprenticeship in refrigeration/air conditioning or electrics/electronics
- Excellent customer service skills and strong communication abilities
- Proficiency in MS Office and ERP systems
- Fluent English language skills, with German language skills a plus
What We Offer:
- A dynamic and challenging work environment
- Opportunities for professional growth and development
- A competitive salary and benefits package
- Access to company resources and training programs
How to Apply:
If you are a motivated and detail-oriented individual with a passion for technical support, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and cover letter, to our HR department.
