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Services Account Executive, Germany

vor 2 Monaten


Berlin, Berlin, Deutschland ServiceNow Vollzeit
About the Role

We are seeking a highly skilled Services Account Executive to join our team in Germany. As a key member of our Customer Outcomes team, you will be responsible for proposing and executing transformation services that maximize value creation for our clients.

Key Responsibilities
  • Sales Strategy:
    • Leverage our NowValue approach to orchestrate a pre-sales team and define transformation services for our clients' digital endeavors.
    • Develop a book of business based on territory account plans, reflecting our Customer Outcomes ambition.
    • Promote our Customer Outcomes offers to Sales Directors and Account Executives.
    • Maintain a healthy book of business, ensuring predictability at the portfolio level.
  • Sales Execution:
    • Act as the primary point of contact for customers regarding our Services portfolio.
    • Lead engagement negotiation, ensuring legal and operational stakeholder evaluations.
    • Develop plans to deploy licensed products, not just those needed for a first project.
    • Draft services proposals to maximize client satisfaction.
  • Post-Sales Execution:
    • Ensure successful transition to the Delivery organization.
    • Ensure services contracts enable timely and consistent revenue recognition.
    • Drive clients to provide references that establish ServiceNow as a market leader.
    • Identify business development plans for accounts with low customer satisfaction.
Requirements
  • Proficiency in German language.
  • Demonstrable experience in selling professional services and/or solutions in the software industry.
  • Consultative sales experience.
  • Ability to build and collaborate strong relationships within the internal and external ecosystem.
  • Skilled at concisely summarizing salient points to executives and thorough understanding of cloud application technology and trends.
  • Validated track record of meeting and exceeding quota and key success metrics.
  • Ability to segment account list and identify appropriate investment of resources.
  • Cross-functional teamwork skills.
  • Display a balance of strategic and tactical skills with a high level of intellectual agility.
  • Strong focus on ownership and execution against deadlines.
About ServiceNow

ServiceNow is an Equal Employment Opportunity Employer. We value diversity and inclusion in the workplace and are committed to creating a work environment that is free from discrimination and harassment.

We are a global company with a distributed workforce, and we offer flexible work arrangements to support our employees' work-life balance.

If you require a reasonable accommodation to complete any part of the application process, please contact us at [insert contact information].