Internship in Customer Relationship Management

Vor 2 Tagen

Stuttgart, Baden-Württemberg, Deutschland Mercedes-Benz Vollzeit
Job Description

Mercedes-Benz Connectivity Services GmbH is a leading provider of innovative data-based solutions for various industries and use cases. As a connectivity and vehicle data provider, we offer a wide range of products and services that help our customers increase their process quality and efficiency, improve customer experiences, operate more sustainably, and develop new business models.

Key Responsibilities
  • Support the Sales & Operations team in various tasks, including customer onboarding, sales projects, and customer journey projects.
  • Collaborate with the sales team to ensure an outstanding customer experience and continuously increase customer satisfaction.
  • Involve in international sales projects to generate sales and support in various customer journey projects.
  • Act as an interface between customer, sales, and the billing department.
  • Coordinate customer onboarding in pre- and after-sales.
Requirements
  • Degree in business administration, economics, or a comparable course of study.
  • Good understanding of business contexts and current trends in digitalization.
  • Strong customer and service orientation, consulting skills, initiative, and communication skills.
  • High degree of creativity, pioneering spirit, and implementation strength, as well as solution orientation.
  • Very high level of commitment and flexibility.
  • Very good written and spoken German and English skills.
What We Offer
  • A mix of corporate and start-up culture with a highly motivated and experienced team.
  • Independent work and the freedom to contribute your own ideas.
  • Special benefits, such as employee discounts, intern get-togethers, and other group-wide events for students.
  • Very good infrastructural connections, including close proximity to the highway, parking garage, subway, and suburban train stations.

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