Customer Relationship Management Internship
vor 1 Monat
Company: Mercedes-Benz Connectivity Services GmbH
Department: Sales & Marketing Commercial Telematics Solutions
Location: Stuttgart
Role ResponsibilitiesAs an intern in our Sales & Operations team, you will engage in a variety of tasks aimed at enhancing customer satisfaction and operational efficiency. Your contributions will be pivotal in ensuring an exceptional customer experience.
- Collaborate with the sales team to enhance customer experiences and satisfaction.
- Participate independently in international sales initiatives to drive revenue.
- Assist in various customer journey projects, focusing on process improvement and data integrity within the CRM system.
- Act as a liaison between customers, sales, and billing departments.
- Oversee customer onboarding processes during pre- and post-sales phases.
- Support daily operational activities.
The ideal candidate will possess:
- A degree in business administration, economics, or a related field.
- A solid understanding of business dynamics and current digitalization trends.
- Strong customer service orientation and consulting abilities.
- Excellent communication skills and a collaborative mindset.
- A high level of creativity, initiative, and problem-solving skills.
- Commitment and adaptability in a dynamic work environment.
- Proficiency in both written and spoken German and English.
Joining us means more than just employment; you will be part of a forward-thinking team where:
- You can shape the future within a blend of corporate and start-up culture.
- You will have the autonomy to work independently and share your ideas.
- Enjoy various employee benefits, including discounts, team events, and a supportive work environment.
- Experience excellent transportation links and facilities.
We encourage applications from individuals with disabilities and those with equivalent qualifications.
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