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Customer Service Specialist
vor 2 Monaten
About Borekl
Borekl is a family-owned company with a dynamic and innovative spirit. We specialize in providing comprehensive customer service and logistics solutions for e-commerce businesses. As part of the Richard Borek group, our extensive experience in the mail order industry has earned us a reputation as a reliable and trusted partner for our clients.
Your Role: Customer Service Representative
We are seeking dedicated individuals to join our growing team as Customer Service Representatives. In this role, you will be the primary point of contact for our valued customers, providing exceptional support and guidance.
Responsibilities:
- Provide prompt and efficient customer service via phone calls.
- Manage customer interactions effectively and professionally.
- Promote our products and services to customers.
Your Profile:
- Previous experience in customer service or telephone communication is preferred, but we welcome individuals from diverse backgrounds who are eager to learn.
- You possess strong attention to detail, a structured work approach, and the ability to adapt to changing situations with resilience.
- You enjoy interacting with customers and have excellent verbal communication skills in German.
- Proficiency in MS Office and experience with SAP is a plus.
What We Offer:
- The opportunity to work in a modern and traditional family business environment with a focus on collaboration and open communication.
- A comprehensive onboarding program and ongoing training tailored to your individual needs.
- A supportive and motivating team culture with flat hierarchies.
- Competitive compensation and benefits package, including contributions to company pension, employee discounts, bike leasing, and more.
- Opportunities for professional development through seminars, coaching, and holistic qualifications.
- Potential for advancement into specialist, project, or leadership roles within the company.
