Customer Service Representative
vor 2 Monaten
**About Us**
alta Dienstleistungs GmbH is a family-owned business with a startup spirit As a part of the Richard Borek Group, we leverage our experience in e-commerce to provide reliable services to our clients.
**Your Role**
We are looking for a skilled Call Center Agent to join our team. As a key member of our customer service team, you will be responsible for:
- Providing exceptional customer service through phone and email
- Managing customer relationships and resolving issues
- Marketing our products and services
**Your Profile**
To succeed in this role, you will need:
- Previous experience in customer service and telecommunications
- A structured and organized approach to work
- Excellent communication and problem-solving skills
- Proficiency in German language and MS Office
- Knowledge of SAP is a plus
**What We Offer**
As a member of our team, you can expect:
- A dynamic and supportive work environment
- Opportunities for professional growth and development
- A comprehensive onboarding program
- Modern and ergonomic workspaces
- A range of benefits, including a pension plan and bike leasing
- Access to training and development programs
- Competitive salary and benefits package
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