Operations Manager for German Branch

vor 1 Woche


Munich, Bayern, Deutschland Telefonica S.A. Vollzeit

Job Summary

We are seeking an experienced Operations Manager to join our team in the German branch of Telefonica Insurance. The successful candidate will be responsible for delivering operational support to all projects within O2 Germany and its stakeholders.

Main Responsibilities

  • Manage and collaborate with stakeholders to provide operational support across the entire program.
  • Collect and analyze data to manage reports and set up a scorecard of control from programs and compliance with SLAs and KPIs of suppliers.
  • Collaborate with the reinsurer and O2 Germany in managing and monitoring claims management and severity, frequency, and complaints.
  • Develop and produce regular and ad-hoc management information regarding the operational performance of the microinsurance program.
  • Produce business cases to propose solutions to address and/or improve the performance of the program.
  • Manage monthly meetings and follow up on all agreed points.
  • Monitor and manage third-party suppliers such as Call Centres, claims fulfilling companies, and the overall performance and quality of the services provided.
  • Identify operational problems and suggest improvements of processes.
  • Work closely with stakeholders, the General Representative, and lawyers in regulatory and other legal questions.

Requirements

  • Bachelor's degree in Business or similar.
  • German native, English fluent, ideally Spanish.
  • Approximately 4 years of experience in insurance and/or retail insurance/finance.


  • Munich, Bayern, Deutschland Telefonica S.A. Vollzeit

    Job SummaryThe Operations Manager for the German Branch will be responsible for delivering support to the operations of all projects within O2 Germany and its stakeholders. This includes managing and collaborating with stakeholders, collecting and analyzing data, and designing scorecards to control services and compliance with SLAs and KPIs.Main...


  • Munich, Bayern, Deutschland Telefonica S.A. Vollzeit

    Operations Manager German Branch Role SummaryTelefónica Germany Branch is a non-life insurance company that belongs to Telefónica Seguros y Reaseguros Compañía Aseguradora SAU, part of the TELEFONICA group, domiciled in Spain with business being conducted in Spain, UK, LATAM and Germany.Key ResponsibilitiesDeliver operational support to projects within...


  • Munich, Bayern, Deutschland Telefonica S.A. Vollzeit

    Job SummaryWe are seeking an experienced Operations Manager to join our team in the German branch of Telefonica S.A. The successful candidate will be responsible for delivering operational support to all projects within the O2 Germany and external market, as well as managing relationships with stakeholders such as O2 Germany, the reinsurer, and TI.Main...


  • Munich, Bayern, Deutschland Telefonica S.A. Vollzeit

    Job Title: Operations Manager German BranchJob Summary:We are seeking an experienced Operations Manager to join our team in Germany. The successful candidate will be responsible for delivering operational support to all projects within O2 Germany and its stakeholders.Main Responsibilities:Manage and collaborate with stakeholders, including O2 Germany,...


  • Munich, Bayern, Deutschland Telefonica S.A. Vollzeit

    Job Title: Operations Manager German BranchJob Summary:We are seeking an experienced Operations Manager to join our team in Germany. The successful candidate will be responsible for delivering operational support to all projects within O2 Germany and its stakeholders.Main Responsibilities:Manage and collaborate with stakeholders, including O2 Germany,...


  • Munich, Bayern, Deutschland Telefonica S.A. Vollzeit

    Job Title: Operations Manager German BranchJob Summary:We are seeking an experienced Operations Manager to join our team in Germany. As an Operations Manager, you will be responsible for delivering support to the operations of all projects within O2 Germany and also in the external market and its stakeholders TI, O2 Germany and a re-insurer, especially...


  • Munich, Bayern, Deutschland Telefonica S.A. Vollzeit

    Job Title: Operations Manager German BranchJob Summary:We are seeking an experienced Operations Manager to join our team in Germany. As an Operations Manager, you will be responsible for delivering support to the operations of all projects within O2 Germany and also in the external market and its stakeholders TI, O2 Germany and a re-insurer, especially...


  • Munich, Bayern, Deutschland Telefonica S.A. Vollzeit

    Job Title: Operations Manager German BranchJob Description:Telefonica Insurance Germany Branch is a leading non-life insurance company within the Telefonica group, operating in Spain, UK, LATAM, and Germany. As an Operations Manager, you will play a crucial role in delivering operational support to all projects within O2 Germany and its stakeholders.Main...

  • Operations Manager

    vor 2 Wochen


    Munich, Bayern, Deutschland Operations Vollzeit

    Key Responsibilities:Manage facilities operations, ensuring seamless day-to-day activities.Coordinate with suppliers and technicians to maintain high-quality services.Optimize operational processes to increase efficiency and reduce costs.Procure goods and services, monitoring budgets and tracking deliveries.Support team coordination, providing a central...


  • Munich, Bayern, Deutschland ITL Germany Vollzeit

    Job DescriptionAs a Commercial Manager for German Operations, you will be responsible for managing all commercial aspects of our PMO role in Germany. This includes commercial management, managing all German communication with vendors and subcontractors, implementing commercial change requests in contracts with clients and subcontractors, and managing client...


  • Munich, Bayern, Deutschland German University in Cairo Vollzeit

    About German University in CairoThe German University in Cairo (GUC) is a leading institution in Egypt, founded in 2003 with the support of the Egyptian Ministry of Higher Education and the German government. With over 13,000 students, GUC is one of the largest German-initiated university foundations abroad.Job DescriptionWe are seeking a highly skilled and...


  • Munich, Bayern, Deutschland German University in Cairo Vollzeit

    About German University in CairoThe German University in Cairo (GUC) is a leading institution in Egypt, founded in 2003 with the support of the Egyptian Ministry of Higher Education and the German government. With over 13,000 students, GUC is one of the largest German-initiated university foundations abroad.Job DescriptionWe are seeking a highly skilled and...

  • Operations Manager

    vor 1 Woche


    Munich, Bayern, Deutschland Operations Vollzeit

    Operations Coordinator RoleWe are seeking a dedicated Operations Coordinator to strengthen our operations team in the Munich area. As a key member of our team, you will be responsible for managing operational matters, overseeing locations, supporting the fleet, and acting as a liaison between suppliers and our company.Key ResponsibilitiesFacilities operation...

  • Operations Manager

    vor 2 Wochen


    Munich, Bayern, Deutschland Operations Vollzeit

    Operations Team MemberWe are seeking a skilled Operations Coordinator to strengthen our operations team in the Munich area. The ideal candidate will be responsible for managing operational matters, supervising locations, supporting the fleet, and serving as a liaison between suppliers and our company. If you have experience in office or facilities...


  • Munich, Bayern, Deutschland German University in Cairo Vollzeit

    About German University in CairoThe German University in Cairo (GUC) is a leading institution in Egypt, founded by German universities and supported by the Egyptian Ministry of Higher Education. With over 13,000 students, GUC is a hub for academic excellence and innovation.Job OverviewWe are seeking a highly skilled and experienced Senior Manager German...


  • Munich, Bayern, Deutschland German University in Cairo Vollzeit

    About German University in CairoThe German University in Cairo (GUC) is a leading institution in Egypt, founded by German universities and supported by the Egyptian Ministry of Higher Education. With over 13,000 students, GUC is a hub for academic excellence and innovation.Job OverviewWe are seeking a highly skilled and experienced Senior Manager German...

  • Operations Coordinator

    vor 4 Wochen


    Munich, Bayern, Deutschland Operations Vollzeit

    Operations Coordinator Job DescriptionWe are seeking a highly organized and detail-oriented Operations Coordinator to join our team in Munich. As an Operations Coordinator, you will play a crucial role in ensuring the smooth operation of our facilities and supporting our team members.Key Responsibilities:Manage facilities operations, including site...

  • Operations Coordinator

    vor 4 Wochen


    Munich, Bayern, Deutschland Operations Vollzeit

    Operations Coordinator Job DescriptionWe are seeking a highly organized and detail-oriented Operations Coordinator to join our team in Munich. As an Operations Coordinator, you will play a crucial role in ensuring the smooth operation of our facilities and supporting our team members.Key Responsibilities:Manage facilities operations, including site...

  • Operations Coordinator

    vor 4 Wochen


    Munich, Bayern, Deutschland Operations Vollzeit

    Operations Coordinator Job DescriptionWe are seeking a highly organized and detail-oriented Operations Coordinator to join our team in Munich. As an Operations Coordinator, you will play a crucial role in ensuring the smooth operation of our facilities and supporting our team members.Key Responsibilities:Manage and coordinate all operational matters,...

  • Operations Coordinator

    vor 4 Wochen


    Munich, Bayern, Deutschland Operations Vollzeit

    Operations Coordinator Job DescriptionWe are seeking a highly organized and detail-oriented Operations Coordinator to join our team in Munich. As an Operations Coordinator, you will play a crucial role in ensuring the smooth operation of our facilities and supporting our team members.Key Responsibilities:Manage and coordinate all operational matters,...