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Senior Resource Manager, Business Operations, Mechatronics

vor 2 Monaten


Berlin, Berlin, Deutschland Amazon TA Vollzeit
Job Summary

This is a global, highly visible role, and key member of the Mechatronics and Sustainable Packaging, Customer Experience (MSP CX) organization.

The Resources Manager, Business Operations will be a results-oriented and resourceful individual who is capable of owning their key responsibilities and establishing themselves as a credible partner.

This leader will work closely across multiple leadership teams such as the MSP Product team, ACES, RME, Operations, and our partners from Finance, HR, Legal, and recruiting to ensure we structure, prioritize, and track programs that execute on our vision.

Key Responsibilities
  • Ensure resource (budget and headcount) adherence across MSP CX.
  • Drive best practices in headcount planning and resource allocations.
  • Work with operational stakeholders to drive execution to the plans.
  • Identify potential risks and opportunities, and surface insights to management to improve the health of the business.
  • Highlight misses and direct appropriate closure actions within MSP CX.
  • Standardize and scale best practices and learnings across the organization.
  • Manage the Capacity Planning Program roadmap across the MSP CX Organization that can proactively scale to customer demand in the coming years.
  • Contribute to prepare and drive weekly, monthly, quarterly, and annual business updates and plans such as OP1/OP2, QBR, MBR, WBR, staff meetings, etc. in partnership with management.
  • Support development and execution of Capital Appropriation Requests (CARs) and additional white papers needed for continuity of business operations.
Requirements
  • Bachelor's Degree in an Engineering field, Economics, Data Analytics, or related field.
  • Proficient Excel user, able to manage complex calculation models based on large amounts of data.
  • Strong written and verbal communication skills and ability to succinctly and compellingly summarize key findings.
  • Proven experience communicating results to senior leadership.
Preferred Qualifications
  • Master's in Business Administration (MBA), or a technical field.
  • Able to work independently to develop and execute strategies with minimal supervision.
  • Hands-on experience leading complex and large-scale projects, ideally globally.
  • Strong critical thinker.
  • Exceptional people skills, with ability to calmly navigate rough waters and negotiate win-win solutions.
  • Flexibility to travel up to 30%.