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Customer Service Representative
vor 3 Wochen
Limburg an der Lahn, Hessen, Deutschland DIS AG VollzeitIhre AufgabenDie Bearbeitung von Kundenanfragen und -anliegen per Telefon, E-Mail und anderen digitalen KanälenDie Beratung und Unterstützung der Kunden in allen Fragen rund um das ProduktportfolioDie Lösung von Kundenproblemen in enger Zusammenarbeit mit anderen AbteilungenDie Dokumentation und Pflege der Kundenanliegen im CRM-SystemIhr...
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Customer Service Representative
vor 3 Wochen
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Customer Service Representative
vor 2 Monaten
About DIS AG
DIS AG is a well-established company in the energy industry, dedicated to providing exceptional customer service and support.
Job Summary
We are seeking a highly motivated and experienced Customer Advisor to join our team in Heppenheim. As a Customer Advisor, you will be responsible for providing outstanding support to our customers, ensuring their needs are met and exceeded.
Key Responsibilities
- Provide exceptional customer service and support via phone, email, and in-person interactions
- Develop and maintain strong relationships with customers to understand their needs and preferences
- Work closely with internal teams to resolve customer issues and concerns
- Stay up-to-date with industry trends and developments to provide expert advice to customers
Requirements
To be successful in this role, you will need:
- Experience in the energy industry, preferably in a customer-facing role
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
- Strong problem-solving skills and attention to detail
What We Offer
As a Customer Advisor at DIS AG, you will have the opportunity to work with a talented team, develop your skills and expertise, and make a real impact on our customers' lives.