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IT Support Specialist

vor 2 Monaten

Hamburg, Hamburg, Deutschland AITIVA GmbH Vollzeit
2nd Level IT Support Position

Job Summary:

We are seeking a highly skilled and experienced IT Support Specialist to join our team at AITIVA GmbH. As a 2nd Level IT Support Specialist, you will be responsible for providing technical assistance and support to our clients in a fast-paced and dynamic environment.

Key Responsibilities:

  • Provide technical support and assistance to clients via phone, remote, or onsite
  • Independently carry out IT-related tasks and projects
  • Process and resolve technical issues within the 2nd Level Support framework
  • Manage user accounts and permissions in the Active Directory
  • Collaborate with the IT team to provide system administration support
  • Deliver, replace, and install hardware and software as needed


Requirements:

  • Bachelor's degree in Computer Science or related field
  • Excellent knowledge of Microsoft client operating systems and Windows Server
  • Strong analytical and problem-solving skills
  • Excellent communication and customer service skills
  • Ability to work independently and as part of a team
  • Strong technical skills and knowledge of IT systems and software


What We Offer:

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance


About AITIVA GmbH:

  • AITIVA GmbH is a leading staffing agency specializing in IT recruitment and personnel placement
  • We provide our clients with high-quality IT professionals and support services
  • Our team is dedicated to delivering exceptional results and exceeding client expectations