Lead ServiceNow Consultant
vor 4 Wochen
Senior ServiceNow Consultant
Henderson Scott Limited is collaborating with a prestigious Global Elite Partner to enhance their recruitment efforts in the ServiceNow domain within Germany. This position offers a hybrid working model, allowing for flexibility across various locations in Germany.
This is a pivotal moment to become part of the organization as they experience significant growth and seek ServiceNow experts for a full-time permanent role.
**Important Note** Given the specifics of this position, candidates must reside in Germany and possess fluency in both English and German (B2+).
Key Responsibilities:
- Oversee project management of diverse resources through design, development, testing, and deployment in an agile environment.
- Translate and capture requirements into user stories for technical teams.
- Create and assess test cases, leverage automated testing frameworks, and develop training documentation.
- Offer technical insights during the sales cycle, including solution identification, estimation, and presentation of customer proposals across various modules and custom applications.
- Mentor new team members and contribute to the expansion of the ServiceNow practice.
Candidate Profile:
- Degree-level education or equivalent professional experience.
- Minimum of 3 years in a consulting or professional services role.
- Proficient in business analysis within the ServiceNow ecosystem.
- Possess relevant certifications such as ServiceNow CSA, CAD, CIS, etc.
- Familiarity with ITIL practices (certification is a plus).
- Experience with multiple modules (ITSM, HR, IRM/GRC, CSM, etc.).
- Fluent in English and German (B2+).
- Pre-sales experience is advantageous.
- Experience in leading offshore teams and knowledge of ServiceNow products beyond ITSM.
Application Process:
Interested candidates are encouraged to submit their updated CV for consideration.
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