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    vor 1 Woche


    Hamburg, Hamburg, Deutschland Amplifon Vollzeit

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Debt Collection Specialist

vor 2 Monaten


Hamburg, Hamburg, Deutschland KSP Vollzeit
Job Description: Debt Collection Specialist

Key Responsibilities:

  • Engage in written communication with debtors and their legal representatives to resolve payment discrepancies.
  • Investigate the reasons behind payment delays and collaborate with debtors to find mutually beneficial solutions.
  • Negotiate payment agreements independently, both in writing and over the phone, to ensure timely resolution.
  • Draft letters based on guidelines provided by our legal team for complex cases, ensuring compliance with regulatory requirements.

Requirements:

  • Background in business administration or office experience in customer service, with a focus on financial transactions.
  • Independent work approach, with a results-driven mindset and strong problem-solving skills.
  • Excellent communication skills, with the ability to empathize with debtors and negotiate effectively.
  • Proficient in MS Office and comfortable working with digital files, with a focus on data management and analysis.

What We Offer:

KSP is committed to providing a supportive work environment that fosters growth and development. As a Debt Collection Specialist, you will have access to comprehensive training programs, including internal training to enhance your legal knowledge and skills. Our company offers a range of benefits, including modern workspaces, flexible schedules, and opportunities for career advancement. If you are a motivated and detail-oriented individual with a passion for financial management, we encourage you to apply for this exciting opportunity.