Health Insurance Specialist
vor 2 Monaten
Key Responsibilities
As a Health Insurance Specialist at AOK Rheinland/Hamburg, you will be responsible for:
- Providing expert advice to customers on voluntary health insurance matters
- Determining and implementing health and long-term care insurance for voluntary and mandatory members in accordance with § 5 Abs. 1 Nr. 13 SGB V
- Contribution determination and account management are part of your responsibilities
- Processing income inquiries, account management, and maintenance
- Executing the debt collection process and reviewing and determining the suspension of benefit entitlement
Requirements
To be successful in this role, you will need:
- Completed training as a specialist in social insurance or as a clerk in the healthcare sector with professional experience in insurance and contribution law
- High professional and methodological competence
- Strong communication skills
- Customer and service orientation
Benefits
We offer a range of benefits to support your career and well-being, including:
- Attractive starting salary according to pay group 5 BAT/AOK-Neu with the corresponding qualification (minimum 43,022,- EUR including vacation and Christmas bonus)
- Individual experience level based on professional experience
- Social surcharges if you are married or have children
- 30 days of vacation, Christmas and New Year's off, and an additional traditional day off depending on the region
- A full-time week of 38.5 hours, with the option to choose your working hours and take time off through our annual working time account
- Annual 175 € subsidy for the gym or sports club, and support for the acquisition costs for workplace glasses
- Participation in numerous company health offers, such as flu vaccinations or vitamin D measurements
- Opportunity to intern and network in other departments or nationwide
- Modern locations in NRW and Hamburg, with creative areas, coffee points, and a company restaurant
- Internal career counseling to help you find your individual path
- Participation in numerous training and further education opportunities both online and at our own training center in Grevenbroich
- Support for various bachelor's and master's programs
- Company pension plans, in the form of AOK pension or Metall Rente, as well as capital-forming benefits
- Employee discounts at many partner companies through our Corporate Benefit program
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