Health Insurance Specialist

vor 2 Wochen

Hamburg, Hamburg, Deutschland AOK RheinlandHamburg Vollzeit

Key Responsibilities

As a Health Insurance Specialist at AOK Rheinland/Hamburg, you will be responsible for:

  • Providing expert advice to customers on voluntary health insurance matters
  • Determining and implementing health and long-term care insurance for voluntary and mandatory members in accordance with § 5 Abs. 1 Nr. 13 SGB V
  • Contribution determination and account management are part of your responsibilities
  • Processing income inquiries, account management, and maintenance
  • Executing the debt collection process and reviewing and determining the suspension of benefit entitlement

Requirements

To be successful in this role, you will need:

  • Completed training as a specialist in social insurance or as a clerk in the healthcare sector with professional experience in insurance and contribution law
  • High professional and methodological competence
  • Strong communication skills
  • Customer and service orientation

Benefits

We offer a range of benefits to support your career and well-being, including:

  • Attractive starting salary according to pay group 5 BAT/AOK-Neu with the corresponding qualification (minimum 43,022,- EUR including vacation and Christmas bonus)
  • Individual experience level based on professional experience
  • Social surcharges if you are married or have children
  • 30 days of vacation, Christmas and New Year's off, and an additional traditional day off depending on the region
  • A full-time week of 38.5 hours, with the option to choose your working hours and take time off through our annual working time account
  • Annual 175 € subsidy for the gym or sports club, and support for the acquisition costs for workplace glasses
  • Participation in numerous company health offers, such as flu vaccinations or vitamin D measurements
  • Opportunity to intern and network in other departments or nationwide
  • Modern locations in NRW and Hamburg, with creative areas, coffee points, and a company restaurant
  • Internal career counseling to help you find your individual path
  • Participation in numerous training and further education opportunities both online and at our own training center in Grevenbroich
  • Support for various bachelor's and master's programs
  • Company pension plans, in the form of AOK pension or Metall Rente, as well as capital-forming benefits
  • Employee discounts at many partner companies through our Corporate Benefit program

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